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complacency

This Is How to Avoid Complacency

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Have you become complacent? Have you been lulled into a state of easy contentment? Or are you at risk of not paying enough attention to potential problems? Is complacency preventing you trying harder and making needed improvements?

It’s a common trap. Perhaps you’ve been complacent about your health—or the health of those you love? Have you been complacent about your work, team, leadership, or organization? Or complacent about your relationships? About democracy or the planet?

You may be struggling with complacency if you’re taking things for granted or if you have too much routine. Do things feel monotonous?

Are you sticking to what you know? Staying in your comfort zone and avoiding risk? Are you “phoning it in”? Have you stopped learning and growing? Is your ambition waning?

Perhaps you’re wondering,

Is this it?
Where did all my time go?
Isn’t there something more I should be doing with my life?

There’s nothing wrong with comfort per se, or with feeling satisfied. You probably want them in your life. The problem is when you have too much of them and lose your inner fire to fight for your dreams or your zest for life.

Complacency becomes a problem when it’s sapping your motivation, when it’s leading to inaction when action is warranted, when it’s detracting from your sense of hope, when it’s leading to mediocrity. Is it robbing you of future opportunities and benefits, or derailing your career?

 

14 Complacency-Busting Actions

Fortunately, there’s much you can do to avoid complacency (or to break through it when you’re in it). Here are 14 complacency-busting actions you can take:

1. Start acting with urgency. Like your time counts. Because it does—and probably more than you’re realizing now.

2. Invoke deliberate agitation. Try using what Tyler Hakes calls “deliberate agitation.” Think of it as shaking a snow globe. He writes:

“You let things settle into place just long enough and then shake them up. Watch to see if they fall into the same patterns or if something new and better emerges…. You deliberately and intentionally question things and change them before they become a problem. You remain vigilant in trying to improve so that way you don’t fall into the trap of complacency that leads to eventual failure.” -Tyler Hakes

3. Dream big. Think expansively about all you want to do in your lifetime in different areas, from family, relationships, and work to education, service, travel, and more. When you do that, you start to feel the powerful pull of your deepest aspirations.

4. Step out of your comfort zone. Has fear held you back from venturing forth and risking yourself? When you push yourself, take risks, and dare to have adventures, your blood races. You start to feel awake and alive again.

5. Strive for a BHAG—a “big, hairy audacious goal.” It can be a life goal or a work goal, but a true BHAG should take your breath away with how bold it is and how amazing it would be if you could make it happen.

“…there is a difference between merely having a goal and becoming committed to a huge, daunting challenge—like a big mountain to climb…. Like the moon mission, a true BHAG is clear and compelling and serves as a unifying focal point of effort…. people like to shoot for finish lines. A BHAG engages people—it reaches out and grabs them in the gut.”
-Jim Collins and Jerry Porras in Built to Last

6. Build your top priorities and most important activities into your calendar. Doing so will ensure you make progress on your top goals. That way, you can not only develop good and productive habits but also become the sort of person who consistently gets big stuff done.

7. Enlist support. Consider recruiting an “accountability partner”—someone who can help keep you on track (such as a training buddy or someone you can send regular progress reports to).

8. Identify and remove barriers to change. When you’re stuck, it’s easy to become complacent and acclimatize yourself to the new situation. Why not get to work instead on identifying the major obstacles to progress and how to overcome them?

9. Notch short-term wins on meaningful work to build momentum. Draw on what researchers call the “progress principle”:

“…of all the positive events that influence inner work life, the single most powerful is progress in meaningful work; of all the negative events, the single most powerful is the opposite of progress—setbacks in the work. We consider this to be a fundamental management principle: facilitating progress is the most effective way for managers to influence inner work life. Even when progress happens in small steps, a person’s sense of steady forward movement toward an important goal can make all the difference between a great day and a terrible one.”
-Teresa Amabile and Steven Kramer in The Progress Principle

10. Take full responsibility for everything in your life. Be what my co-author, Christopher Gergen, and I call a “LIFE entrepreneur.” You’re much more likely to thrive when you take ownership of your life and recognize your agency—when you take your life back. LIFE entrepreneurs go out and create opportunities for themselves. They intentionally craft a good life with good work, and they bring their dreams to life.

#11. Get clear on your personal purpose, values, and vision:

  • Your purpose is why you’re here. It’s what gives you a sense of meaning and significance—often by connecting with and serving others.
  • Your values are what’s most important to you—your core beliefs and principles that guide your decisions and behavior.
  • And your vision is what you aspire to achieve in the future—and what success looks and feels like for you.

12. Cultivate vitality. You’ll feel better and perform at a higher level when you develop physical, mental, emotional, and spiritual health and wellness. Being intentional about productive and energizing habits will pay big dividends.

13. Let go of limiting beliefs. Ever been your own worst enemy? Have you locked yourself in a mental prison of judgment, negativity, and rumination? Never forget that you always retain the power to upgrade your thoughts, and it can help you avoid the trap of complacency.

14. Set and maintain high standards. You tend to rise or fall to the standards you set. Why not leverage deadlines, accountability, and high standards to propel you forward?

 

Related Traps

Complacency is common, and it can be deeply damaging. It also tends to come with several associated traps:

 

Final Thoughts

Are you letting the complacency trap rob you of quality time and experiences? Of achievement and passion?

It’s tricky because you probably want satisfaction and serenity, and not a life of frenetic striving or perpetual busyness.

Somewhere in between the extremes, there’s a healthy place of urgency to live intentionally, achieve important things, serve others, and cherish your days, not squandering your time in a cloud of complacency.

Wishing you well with it—and let me know if I can help.

Reflection Questions

  1. To what extent has complacency crept into some aspects of your life and work (or your family or organization)?
  2. What will you do to regain the motivation and urgency to escape this trap?

 

Tools for You

 

Postscript: Inspirations on Complacency

  • “The life you have left is a gift. Cherish it. Enjoy it now, to the fullest. Do what matters, now.” -Leo Babauta, author
  • “Complacency keeps you living a comfortable life… not the life you desire. Challenge yourself to do something different. Then, notice the new charged quality of your life.” -Nina Amir, author and coach
  • “The tragedy of life is often not in our failure, but rather in our complacency; not in our doing too much, but rather in our doing too little; not in our living above our ability, but rather in our living below our capacities.” -Benjamin E. Mays, minister
  • “I really try to put myself in uncomfortable situations. Complacency is my enemy.” -Trent Reznor, musician and singer-songwriter
  • “History and experience tell us that moral progress comes not in comfortable and complacent times, but out of trial and confusion.” -Gerald R. Ford, former U.S. president
  • “By far the biggest mistake people make when trying to change organizations is to plunge ahead without establishing a high enough sense of urgency in fellow managers and employees.” -John Kotter, founder of Kotter International and Harvard Business School Professor
  • “Without a sense of urgency, desire loses its value.” -Jim Rohn, author and entrepreneur
“So many people live within unhappy circumstances and yet will not take the initiative to change their situation because they are conditioned to a life of security, conformity, and conservatism, all of which may appear to give one peace of mind, but in reality nothing is more dangerous to the adventurous spirit within a man than a secure future. The very basic core of a man’s living spirit is his passion for adventure. The joy of life comes from our encounters with new experiences, and hence there is no greater joy than to have an endlessly changing horizon, for each day to have a new and different sun.” -Jon Krakauer, Into the Wild

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Gregg Vanourek is a writer, teacher, and TEDx speaker on personal development and leadership. He is co-author of three books, including LIFE Entrepreneurs: Ordinary People Creating Extraordinary Lives (a manifesto for integrating our life and work with purpose, passion, and contribution) and Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations (a winner of the International Book Awards). Check out his Best Articles or get his monthly newsletter. If you found value in this article, please forward it to a friend. Every little bit helps!

The Complacency Trap

by

One of the most insidious traps we can fall into in life and work is that of complacency—a state of easy contentment, with a lack of concern about or awareness of problems or risks. Complacency can prevent us from recognizing risks, trying harder, and making improvements.

Examples abound. We can be complacent about our health—or the health of our loved ones. Or complacent about our relationships. About our work, team, leadership, or organization. Complacent about our democracy and planet.

How to know when we’ve fallen into the complacency trap?

 

11 Signs of Complacency

When we’re complacent, we:

  1. Take things for granted
  2. Have too much routine, making things feel monotonous
  3. Stick to what we know
  4. Are too comfortable too often
  5. Stay in our comfort zone
  6. Start to “phone it in”
  7. Stop learning and growing
  8. Begin losing our ambition
  9. Resist change
  10. Avoid risk
  11. Start taking the path of least resistance

Author Brendon Burchard warns us about “the comfortable life:

“…over time, in the comfortable life, something stirs within; maybe not a frustration but something in the sense of restlessness. That restlessness is a feeling or sense that maybe there is something more.”
-Brendon Burchard

 

The Problem with Complacency

There’s nothing wrong with comfort and satisfaction per se. These are good things, and we want them in our lives. The problem is when we have too much of them and lose our zest for life and our inner fire to go after our dreams.

Complacency can:

  • sap our motivation
  • lead to inaction when action is warranted
  • prevent us from making needed improvements
  • reduce our initiative and sense of hope
  • lead to mediocrity
  • rob us of future opportunities and benefits
  • derail our career
  • lead us to a “default life”

In their excellent new book, Who Do You Want to Be When You Grow Old? The Path of Purposeful Aging, Richard Leider and David Shapiro warn of living what they call a “default life”:

“Just floating along from one year to the next, accepting things as they present themselves without question or intention, is a surefire recipe for dissatisfaction and despair in later life. Living the default life is… living a life that isn’t really of our own choosing. It’s living a life that inevitably gives rise to questions like ‘Where did all the time go?’ ‘How did my life pass so quickly?’ and ‘Why did I squander my one precious opportunity for living?’”
-Richard Leider and David Shapiro

Quality of Life Assessment

Evaluate your quality of life in ten key areas by taking our assessment. Discover your strongest areas, and the areas that need work, then act accordingly.

Take the Assessment

 

What to Do About It

Fortunately, there are many things we can do to avoid or escape the complacency trap. Here’s a punch list:

Start acting with urgency. Like our time counts. Because it does.

Leverage deliberate agitation. Engage in what Tyler Hakes calls “deliberate agitation” (like shaking a snow globe). He writes:

“You let things settle into place just long enough and then shake them up. Watch to see if they fall into the same patterns or if something new and better emerges…. You deliberately and intentionally question things and change them before they become a problem. You remain vigilant in trying to improve so that way you don’t fall into the trap of complacency that leads to eventual failure.”
-Tyler Hakes

Dream big. We should think expansively about all we want to do in our lifetime in different areas—family, relationships, career, education, impact, travel, and more. When we do that, we feel the wondrous and mystical pull of our deepest aspirations.

Step out of our comfort zone. Too often, fear holds us back from venturing forth and risking ourselves. When we push ourselves, take risks, and dare to have adventures, our blood races and we start to feel awake and alive again.

Challenge ourselves to strive for a BHAG—a “big, hairy audacious goal.” This can be a life goal or a work goal, but a true BHAG should take our breath away with its audacity.

“…there is a difference between merely having a goal and becoming committed to a huge, daunting challenge—like a big mountain to climb…. Like the moon mission, a true BHAG is clear and compelling and serves as a unifying focal point of effort—often creating immense team spirit. It has a clear finish line, so the organization can know when it has achieved the goal; people like to shoot for finish lines. A BHAG engages people—it reaches out and grabs them in the gut.”
-Jim Collins and Jerry Porras in Built to Last

Calendarize time to work on the most important activities that will ensure we make progress on our top goals. That way, we can not only develop good and productive habits but also become the sort of person who consistently gets big stuff done.

Enlist an army of support. Consider recruiting an “accountability partner”—someone who can help keep us on track (such as a training buddy or someone willing to receive regular progress reports).

Identify and remove barriers to change. When we’re stuck, it’s easy to become complacent. We’re good at acclimatizing ourselves to a new situation. So get to work on identifying the major obstacles to progress and how to overcome them.

Notch short-term wins on meaningful work to build momentum. Draw on what researchers call the “progress principle”:

“…of all the positive events that influence inner work life, the single most powerful is progress in meaningful work; of all the negative events, the single most powerful is the opposite of progress—setbacks in the work. We consider this to be a fundamental management principle: facilitating progress is the most effective way for managers to influence inner work life. Even when progress happens in small steps, a person’s sense of steady forward movement toward an important goal can make all the difference between a great day and a terrible one.”
-Teresa Amabile and Steven Kramer in The Progress Principle

Take full responsibility. Be what my co-author, Christopher Gergen, and I call a “life entrepreneur.” We thrive when we take ownership of our life and recognize our agency—when we take our life back. Life entrepreneurs create opportunities for themselves. They bring their dreams to life. They intentionally craft a good life with good work.

Get clear on our personal purpose, values, and vision:

  • Our purpose is why we’re here. It’s what gives us a sense of meaning and significance—often by connecting with and serving others.
  • Our values are what’s most important to us—our core beliefs and principles that guide our decisions and behavior.
  • And our vision is what we aspire to achieve in the future—and what success looks and feels like for us.

Personal Values Exercise

Complete this exercise to identify your personal values. It will help you develop self-awareness, including clarity about what’s most important to you in life and work, and serve as a safe harbor for you to return to when things are tough.

Take the Exercise

 

Build vitality. We feel better and achieve more when we develop physical, mental, emotional, and spiritual health and wellness. When we’re intentional about productive and energizing habits, rituals, and routines.

Let go of limiting beliefs. Too often, we’re our own worst enemy. We’ve placed ourselves in a mental prison of judgment, negativity, and rumination. We have the power to upgrade our mental operating system, which will help us break the chains of complacency.

Set and maintain high standards. We tend to rise or fall to the standards we set. We often do better with deadlines, accountability, and high standards of personal and professional excellence.

 

Related Traps

The complacency trap is common, and it can be deeply damaging. It’s also accompanied by several associated traps:

Take the Traps Test

We all fall into traps in life. Sometimes we’re not even aware of it, and we can’t get out of traps we don’t know we’re in. Evaluate yourself with our Traps Test.

Take the Test

Final Thoughts

The complacency trap can rob us of quality time and experiences as well as passion and achievement. It can be tricky because we do want satisfaction and serenity, and not a life of frenetic striving and hair-on-fire busyness and hustle.

Somewhere in between, there’s a healthy place of commitment and urgency to live and work purposefully, achieve worthy things, serve others, and cherish our days, not squandering our time in a cool cloud of complacency.

 

Reflection Questions

  1. To what extent has complacency crept into some aspects of your life and work (or that of your friends, colleagues, or organization)?
  2. What will you do to regain the clarity, motivation, resolve, and urgency to get out of this trap?

Wishing you well with it—and let me know if I can help.

–Gregg Vanourek

 

Tools for You

 

Related Article

Postscript: Quotations on Complacency

  • “Complacency keeps you living a comfortable life… not the life you desire. Challenge yourself to do something different. Then, notice the new charged quality of your life.” -Nina Amir
  • “The life you have left is a gift. Cherish it. Enjoy it now, to the fullest. Do what matters, now.” -Leo Babauta
  • “Never be passive about your life… ever, ever.” -Robert Egger
  • “The tragedy of life is often not in our failure, but rather in our complacency; not in our doing too much, but rather in our doing too little; not in our living above our ability, but rather in our living below our capacities.” -Benjamin E. Mays
  • “I really try to put myself in uncomfortable situations. Complacency is my enemy.” -Trent Reznor
  • “Complacency is a blight that saps energy, dulls attitudes, and causes a drain in the brain. The first symptom is satisfaction with things as they are. The second is rejection of things it as they might be. ’Good enough’ becomes days today’s watchword and tomorrow’s standard.” -Alex and Brett Harris
  • “History and experience tell us that moral progress comes not in comfortable and complacent times, but out of trial and confusion.” -Gerald R. Ford
  • “Without a sense of urgency, desire loses its value.” -Jim Rohn
  • “There is no passion to be found playing small—in settling for a life that is less than the one you are capable of living.” -Nelson Mandela
  • “So many people live within unhappy circumstances and yet will not take the initiative to change their situation because they are conditioned to a life of security, conformity, and conservatism, all of which may appear to give one peace of mind, but in reality nothing is more dangerous to the adventurous spirit within a man than a secure future. The very basic core of a man’s living spirit is his passion for adventure. The joy of life comes from our encounters with new experiences, and hence there is no greater joy than to have an endlessly changing horizon, for each day to have a new and different sun.” -Jon Krakauer, Into the Wild
  • “Our best enemy is the one who challenges us, and so doing, teaches us to set out to discover our potentials, while our worst friend is the one who is numbing us and lulling us into complacency, always being consenting or acquiescent.” -Erik Pevernagie
  • “Success is not guaranteed, it’s temporary.” -Frank Sonnenberg
  • “As you move outside of your comfort zone, what was once the unknown and frightening becomes your new normal.” -Robin Sharma
  • “By far the biggest mistake people make when trying to change organizations is to plunge ahead without establishing a high enough sense of urgency in fellow managers and employees.” -John Kotter

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Gregg Vanourek is a writer, teacher, TEDx speaker, and coach on leadership and personal development. He is co-author of three books, including LIFE Entrepreneurs: Ordinary People Creating Extraordinary Lives (a manifesto for integrating our life and work with purpose, passion, and contribution) and Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations (a winner of the International Book Awards). Check out his Best Articles or get his monthly newsletter. If you found value in this article, please forward it to a friend. Every little bit helps!