Burnout and the Great Resignation

Burnout has been a big problem for millions of people for a long time now. And it’s getting worse. Burnout is also affecting more young people.

And the pandemic, with all the extra stressors and pressures it’s brought to so many, is aggravating the burnout problem. These are major ingredients of the “great resignation.”

What is burnout? According to the Mayo Clinic, job burnout is “a special type of work-related stress—a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity.”

When we’re burned out, we feel run-down and exhausted or empty. It’s related to overwork (when we work beyond our capacity) and workaholism, a state of addiction to work in which we struggle to switch it off.

 

The Covid Context

The pandemic has added fuel to this fire. Here’s some recent data:

  • 52% of survey respondents reported experiencing burnout in 2021, up from 43% in Indeed’s pre-Covid survey, and 67% say burnout has worsened during the pandemic.
  • According to a 2021 Deloitte survey, 77% of respondents say that’ve experienced burnout at their current job, with more than half noting more than one occurrence.
  • 91% say the quality of their work has been negatively impacted by having an unmanageable amount of stress or frustration.
  • 83% say job burnout can negatively affect their personal relationships.
  • Nearly 70% of professionals feel their employers are not doing enough to prevent or alleviate burnout.

On a related note, the average share of adults reporting symptoms of anxiety disorder and/or depressive disorder, has increased dramatically, from 11% in January-June 2019 (before the pandemic) to 41% in January 2021 (during the pandemic), according to the Kaiser Family Foundation.

 

Effects of Burnout

We know that job burnout can have major negative effects on our health and lives, including:

  • Excessive stress
  • Fatigue
  • Insomnia
  • Irritability
  • Anger
  • Sadness
  • Alcohol and substance abuse
  • High blood pressure
  • Type 2 diabetes
  • Weakened immune system

(Source: Mayo Clinic.)

 

Symptoms of Burnout

According to the Mayo Clinic, there are many symptoms of job burnout, including:

  • Becoming critical or cynical at work
  • Feeling low motivation to go to work and start working
  • Becoming impatient or irritable with others
  • Finding it hard to concentrate
  • Feeling disillusioned about the work
  • Lacking satisfaction from achievements
  • Using food, alcohol, or other substances to self-medicate or tamp down feelings
  • Experiencing health issues, including poor sleep, headaches, stomach problems, and more

 

Causes of Burnout

According to researchers, there are many causes of job burnout, including:

  • A sense of a lack of control, including an inability to influence relevant decisions
  • Unclear or unrealistic job expectations, including job scope creep
  • Dysfunctional work dynamics, such as micromanagers or office bullies
  • Lack of social support, including isolation at work or home
  • Work demands that impede on important family or social commitments outside of work
  • Lack of communication, feedback, and support at work
  • Frequent time pressures, raising stress levels
  • Limited upward mobility
  • The removal of boundaries between work and home

Note that burnout doesn’t come automatically from long hours. Whether it sets in can depend on many factors, including context, personality, mindset, and worker actions.

 

The Great Resignation

So where does all this leave us, amidst a pandemic with a burnout epidemic? According to a Microsoft survey of more than 30,000 workers around the world, 41% of workers were considering quitting or changing professions this year. In the U.S., more than four million people quit their jobs in April 2021, the biggest increase on record according to the Department of Labor.

Nearly half of millennials have left a job due to burnout, compared to 42% for all respondents, according to Deloitte.

The reasons for leaving a job are often multifaceted. Common reasons include not only burnout but also:

  • Substandard pay
  • Lack of meaning at work
  • Work that doesn’t fit with, or even violates, our values
  • Lack of dignity or respect at work
  • Feeling like a cog in a large machine
  • Lack of human connection
  • Lack of good management and proper recognition
  • Poor working conditions

Writ large, the pandemic has caused a shift in priorities in life for many, given reminders about the importance of health and relationships. In some cases, it’s provided motivation to pursue a dream job or more meaningful work. Or it’s stoked resentment about being treated poorly or not getting adequate support during the pandemic. The “great resignation” is a tectonic shift that should wake us all up to the need to think and act anew when it comes to the way we work.

 

What to Do About It

We’re all responsible for our own condition—including the need to act when a situation is bad or toxic. Though the context is tough for many of us, there’s still much we can do not only to reduce or eliminate burnout but also to improve our working and living conditions:

  • Boundaries. Set boundaries and get better at saying “no.” If we try to please everybody, we’ll fail miserably. No matter how hard we may try, we can never do things just as others might want or expect.
  • Breaks. Take regular breaks (e.g., Pomodoro technique) to improve your physical and emotional state, gaining a fresh perspective in the process.
  • Exercise. Move your body more to build strength, endurance, and energy. It causes positive reactions in your body that affect your mood, and it helps you sleep well.
  • Gratitude. Be grateful for what you have. That can have powerful effects on your quality of life, including improved wellbeing, life satisfaction, sense of connectedness, and physical health.
  • Healthy Support Systems. Take time and care to develop relationships based on trust, diversity, reciprocity, commitment, openness, and vulnerability. Build healthy support systems that act like roots that ground us in life. (Source: LIFE Entrepreneurs: Ordinary People Creating Extraordinary Lives)
  • Hobbies. Find something you enjoy (e.g., gardening, hiking, photography) and build it into your daily or weekly routine.
  • Job Crafting. Craft your work intentionally. Take actions to shape or redesign what you do at work, especially changing your mindset toward your work to make it more satisfying and meaningful, but also changing tasks and relationships when possible.
  • Meditation and Mindfulness. Mindfulness has been defined as “awareness that arises through paying attention, on purpose, in the present moment, non-judgmentally” (Jon Kabat-Zinn). Researchers have found many benefits from mindfulness practices, including improvements in mental and physical health, as well as performance.
  • Nature. Fresh air and sunlight are essential. Given all our screen time, we need to be sure we’re getting outside enough with walks, hikes, runs, bikes, or trips to the park.
  • Nutrition. Our bodies need good fuel if they are to remain resilient and energized.
  • Reframing. Reframe things from setbacks or defeats to challenges or opportunities (for learning and growth).
  • Sanctuary. Find places or practices of peace (e.g., nature, prayer), allowing you to get beyond your ego and connect with something larger than yourself.
  • Savoring. Fully feel and enjoy positive experiences, magnifying and extending them in the process.
  • Self-Reflection. Engage in self-reflection and seek to identify the root causes of your burnout. Look especially for what may drive a sense of resentment (such as work causing too much missed family time during the precious formative years of children).
  • Sleep. Sleep turns out to be one of the most essential practices for physical and mental health. Poor sleep has tremendous deleterious effects on a wide range of factors: addictive behaviors, anxiety, appetite, attention, concentration, creativity, decision-making, depression, ethical behavior, impulsiveness, irritability, memory, motivation, relationships. Don’t forget about naps.
  • Writing / Journaling.Research has shown that writing about stressful experiences can help people create meaning from them. (The same can be true for talking through feelings with others.)
  • Yoga. Yoga can increase flexibility, strengthen muscles, center thoughts, and relax and calm the mind.

In summary, lead yourself and intentionally craft your life and work, taking full responsibility for your life and refusing to adopt a victim mindset.

 

Reflection Questions

  • Are you at risk of burning out?
  • What are the root causes?
  • What will you do about it?
  • Which of the above practices work best for you?

 

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Postscript: Quotations about Burnout and Renewal

  • “The truth is that stress doesn’t come from your boss, your kids, your spouse, traffic jams, health challenges, or other circumstances. It comes from your thoughts about these circumstances.” -Andrew Bernstein
  • Burnout is “civilization’s disease…. It is not only an individual disorder that affects some who are ill-suited to the system, or too committed, or who don’t know how to put limits to their professional lives. It is also a disorder that, like a mirror, reflects some excessive values of our society.” -Pascal Cabot, Belgian philosopher
  • “Every important mistake I’ve made in my life, I’ve made because I was too tired.” -Bill Clinton
  • “In life itself, there is a time to seek inner peace, a time to rid oneself of tension and anxiety. The moment comes when the striving must let up, when wisdom says, ‘Be quiet.’ You’ll be surprised how the world keeps on revolving without your pushing it. And you’ll be surprised how much stronger you are the next time you decide to push.” -John W. Gardner
  • “What do we want more of in life?… It’s not accomplishments. It’s not popularity. It’s moments when we feel like we are enough. More presence. More clarity. More insight. More truth. More stillness.” -Ryan Holiday, Stillness Is the Key
  • “Creating the culture of burnout is opposite to creating a culture of sustainable creativity.” -Arianna Huffington
  • “We should not hurry, we should not be impatient, but we should confidently obey the eternal rhythm.” -Nikos Kazantzakis, Zorba the Greek
  • “Of all ridiculous things the most ridiculous seems to me, to be busy.” -Soren Kierkegaard
  • “Burnout sets in when two conditions prevail: Certainties start to characterize the workday, and demands of the job make workers lose a sense of control.” -Ellen Langer
  • “A rested Andrew can do more in four hours than a tired Andrew can do in eight. It’s not only diminishing returns; [not being rested] is like a scorpion’s tail—it can undo things. That’s true of everyone’s productivity and particularly in an intellectual role like that of a CEO. A lot of boards don’t get that. People need to be fresh.” -Andrew Mackenzie, CEO, BHP
  • “Burnout is about resentment. [Preventing it is] about knowing yourself well enough to know what it is you’re giving up that makes you resentful.” -Marissa Mayer, tech executive
  • “Overwork sucks us into a negative spiral, causing our brains to slow down and compromising our emotional intelligence.” -Annie McKee
  • “Take rest; a field that has rested gives a bountiful crop.” -Ovid
  • “Burnout is a state of emptiness, to be sure, but it does not result from giving all I have: it merely reveals the nothingness from which I was trying to give in the first place.” -Parker Palmer
  • “No matter how much value we produce today—whether it’s measured in dollars or sales or goods or widgets—it’s never enough. We run faster, stretch out our arms further, and stay at work longer and later. We’re so busy trying to keep up that we stop noticing we’re in a Sisyphean race we can never win.” -Tony Schwartz
  • “It is not enough to be busy; so are the ants. The question is, what are we busy about?” -Henry David Thoreau

 

More Articles in this Series on the Common Traps of Living

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Gregg Vanourek is a writer, teacher, speaker, and facilitator on life design and leadership. Gregg is co-author of three books, including LIFE Entrepreneurs: Ordinary People Creating Extraordinary Lives (a manifesto for integrating our life and work with purpose and passion) and Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations (called “the best book on leadership since Good to Great”). Check out Gregg’s manifesto on how to avoid the Common Traps of Living, or his TEDx talk.

Topics: life design, personal growth, personal development, self-leadership, burnout, job burnout, renewal, stress, resilience, wellbeing, happiness, fulfillment, work design, job crafting, great resignation

Do You Have Margin in Your Life?

Many of us are always “on” these days, running from task to task. Never-ending demands. Frenetic pace. We fill every available moment with activity or scrolling through our digital feeds.

Young hustlers making it happen. Working parents managing the household. Climbing the corporate ladder or growing our small business or nonprofit.  Perpetual busyness.

It feels heavy always going at this pace. We get exhausted.

The problem: We don’t have enough margin in our lives.

It’s not common to talk and think in terms of margin in our lives. But it’s needed now more than ever. A margin is the border between things, like the margin on a page. Filling every page up to the max just gets overwhelming.

 

The Consequences of Not Having Margin

The consequences of not having margin are severe: lower quality of life, less happiness and fulfillment, and lower performance at work over time.

“If I was to sum up the single biggest problem of senior leadership in the Information Age, it’s a lack of reflection. Solitude allows you to reflect while others are reacting. We need solitude to refocus on prospective decision-making, rather than just reacting to problems as they arise.”General James Mattis, former U.S. Secretary of Defense and four-star Marine Corps General

It can damage to our health and relationships—and our soul. It can lead to burnout and a sense of emptiness. It takes time away from the things we enjoy, such as hobbies or time with friends. It prevents us from exercising enough. It induces us to stress-eat, binge-watch, or skimp on sleep.

The Benefits of Margin

Having margin gives us room to breathe, to reflect and renew. To “sharpen the saw,” as author Stephen R. Covey wrote. With margin we can rise up and view things with perspective. We can reactivate our creativity and wisdom.

When we have breathing room, we can start to see where we’re going wrong—where we’re shooting ourselves in the foot with dysfunctional behaviors. We begin to see the possibilities for change.

Without margin, we keep our heads down and keep ploughing forward, stuck in the same traps and not even admitting it to ourselves. Sometimes we’re too busy and distracted to notice.

What to do with the margin we carve out in our lives? With it, we can:

  • reflect on what’s important
  • assess how things are going
  • see if there’s a gap between the life we have and the life we want
  • consider new ideas for closing that gap
  • experience mindful living in the present, without fretting about the past or worrying about the future

Why Is This So Hard?

It sounds simple enough, but it’s not an easy feat in today’s world of dizzying distractions and cunning algorithms designed to hijack our attention with chemical manipulations in our brains. At bottom, they’re not giving us a better life but an escape from it.

“It’s a social-validation feedback loop. Exactly the kind of thing that a hacker like myself would come up with, because you’re exploiting a vulnerability in human psychology.”Sean Parker, first president of Facebook and co-founder of Napster

The evidence is alarming. Average daily digital content consumption (including time spent on social media, news sites, and streaming) is now just under seven hours (six hours and 59 minutes), according to a recent Forbes report.

This can lead to what psychologist Mihaly Csikszentmihalyi calls “psychic entropy,” a condition of inner disorder in the mind, often including a chaotic mental review of things that impairs our effectiveness. He writes that it “involves seeing more to do than one can actually accomplish.”

It’s especially difficult if we’re trying to please everyone and not learning to set boundaries and say no—a big challenge for some people. In turn, this leads to us becoming overcommitted and falling into a death spiral of too much anxiety without the mental and emotional fortitude to deal with it and too much work volume without enough deep work to handle it.

“Slow down and remember this: Most things make no difference. Being busy is a form of mental laziness—lazy thinking and indiscriminate action.”Tim Ferriss

For some, a compulsion to achieve, win, or achieve recognition or status prevents us from carving out enough margin in our lives. This can lead to workaholism, a state of addiction to work in which we can’t switch it off or stop thinking about it. Another factor is being overly optimistic about what can get done by when—wearing “rose-colored glasses,” as they say.

What to Do about It

How to get more margin in our life? It helps to acknowledge the problem first, perhaps flowing from an assessment of how we’re spending our time and determining the areas in which it’s not time well spent. (Yes, there are apps for that.)

Perhaps most importantly, we must get clear on what’s important to us, starting with our values (what we value most in life—and the behaviors that manifest those things), purpose  (our reason for being, or what infuses our life with meaning and significance), and aspirations for our life and work. Modern movements like essentialism and minimalism can help us avoid the trappings of overconsumption and overscheduling while distilling things to the essential few that enrich our lives.

It’s essential to establish clear and challenging criteria for what to say “yes” to and to get better at saying “no” to many things that come across the transom in our lives. As author Greg McKeown advises, “If it isn’t a clear yes, then it’s a clear no.”

Next, we need to build renewal into our days, giving us a sense of serenity instead of that precarious state of anxiety from the cumulative effects of overwork, stress, poor sleep, and not taking caring of ourselves or connecting enough with others. There are limits to our energy. We need good habits of rest and renewal.

“In life itself, there is a time to seek inner peace, a time to rid oneself of tension and anxiety. The moment comes when the striving must let up, when wisdom says, ‘Be quiet.’ You’ll be surprised how the world keeps on revolving without your pushing it. And you’ll be surprised how much stronger you are the next time you decide to push.” John W. Gardner

Even better if we can find “sanctuary” in our lives—places and practices of peace that restore our hearts. Places of quiet and tranquility. Beyond the striving, beyond the chase, beyond the willfulness, there’s an acceptance, a yielding, a comfort with the present moment and a willingness to see things for what they are and ride with the flow of life. It’s the serenity beyond the stress and struggle.

It helps to schedule margin into our lives: put it on our calendar and protect it. We must regain control of all the things that eat into margin, such as email or Slack, meetings, smartphones, interruptions, and messy workspaces. We need to get better at anticipating and preventing distractions, thereby creating the conditions for focus, flow, and deep work.

We should also look for smaller things we can do—quick and easy hacks that help us preserve margin. In his book, Indistractable, Nir Eyal, recommends the “ten-minute rule”: waiting ten minutes before giving in to an urge to check our phone as a pacification device.

 

Reflection Questions

  • Do you have enough margin in your life?
  • How is lack of margin harming your wellbeing, relationships, or work?
  • What steps will you take, starting today, to reclaim your life and the margin it requires?

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Postscript: Inspirations to Help You Build More Margin

  • “I love a broad margin to my life.” -Henry David Thoreau
  • Margin is “time to make room for change.” -Jeff Sapadafora, author and coach
  • “What do we want more of in life?… It’s not accomplishments. It’s not popularity. It’s moments when we feel like we are enough. More presence. More clarity. More insight. More truth. More stillness.” -Ryan Holiday, Stillness Is the Key
  • “Human beings have always employed an enormous amount of clever devices for running away from themselves, and the modern world is particularly rich in such stratagems. We can keep ourselves busy, fill our lives with so many diversions, stuff our heads with so much knowledge, involve ourselves with so many people and cover so much ground that we never have time to probe the fearful and wonderful world within. More often than not we don’t want to know ourselves, don’t want to depend on ourselves, don’t want to live with ourselves. By middle life, most of us are accomplished fugitives from ourselves.” -John W. Gardner, Self-Renewal
  • “Take rest; a field that has rested gives a bountiful crop.” -Ovid
  • “All profound things, and emotions of things are preceded and attended by Silence…. Silence is the general consecreation of the universe.” -Herman Melville
  • “We should not hurry, we should not be impatient, but we should confidently obey the eternal rhythm.” -Nikos Kazantzakis, Zorba the Greek

Books that Will Help Change Your Life with More Margin

 

More Articles in this Series on the Common Traps of Living

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Gregg Vanourek is a writer, teacher, speaker, and facilitator on life design and leadership. Gregg is co-author of three books, including LIFE Entrepreneurs (a manifesto for integrating our life and work with purpose and passion) and Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations (a winner of the International Book Awards). Check out Gregg’s manifesto on how to avoid the Common Traps of Living or his TEDx talk on “LIFE Entrepreneurship and Discover Mode.” Twitter: @gvanourek

Guard Your Heart

A year into the pandemic, we’re reminded of how important it is to guard your heart.

Here we mean our metaphysical heart, our sacred center. Parker Palmer said it beautifully:

“I’m using the word ‘heart’ as they did in ancient times, when it didn’t merely mean the emotions, as it tends to mean today. It meant that center in the human self where everything comes together—where will and intellect and values and feeling and intuition and vision all converge. It meant the source of one’s integrity.”

So many of us these days have suffered anxieties, losses, hardship, or tragedies. All added on a baseline of busyness and burnout. With frazzled days and heavy loads. With negative self-talk judging harshly. With fear and uncertainty.

This year, our hearts have taken a beating.

The effects on our health, relationships, and work can be devastating.

So we must guard our hearts, preserving every ounce of hope, wonder, awe, gratitude, and love we can muster.

“Above all else, guard your heart, for it is the wellspring of life.” -Proverbs 4:23 (King Solomon)

 

Why does heart matter so much?

We need it in our lives. We need it to stay grounded and faithful that we can survive, that we can learn the lessons life is offering.

We need it in our relationships, often frayed or neglected during hard times.

We need it at work, with opportunities to connect with colleagues also facing ghosts or demons.

We need it in our leadership, especially during hard times. In his adaptive leadership framework, Ron Heifetz of Harvard University encourages us to maintain a “sacred heart” and avoid numbing our soul with cynicism or defeatism.

 

How to guard your heart?

For starters, develop resilience through disciplined self-care. There are many possibilities, so choose the ones that resonate with you:

  • Breaks
  • Conversations
  • Exercise
  • Fun
  • Games
  • Gratitude
  • Hobbies
  • Meditation
  • Mindfulness
  • Music
  • Nature
  • Relationships
  • Savoring
  • Serving
  • Sleep
  • Stargazing
  • Writing or journaling
  • Yoga

Some of the most powerful heart defenses come bottled in larger themes: Live purposefully. Preserve your vitality. Stay connected to people. Serve others. Take time for renewal.

If your heart is asleep, dormant from years of neglect, reawaken it.

If your heart is closed, crack it open.

If your heart is cold, bring it warmth.

If your path forward is hazy, ask your heart to light the way. We see things with our heart that we can’t see otherwise.

Guard your heart.

 

More Articles in this Series on the Common Traps of Living

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Gregg Vanourek is a writer, teacher, facilitator, and speaker on life design and leadership. He runs Gregg Vanourek LLC, a training and development venture. Gregg is co-author of three books, including LIFE Entrepreneurs (a manifesto for integrating our life and work with purpose and passion) and Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations (a winner of the International Book Awards). Check out Gregg’s manifesto on how to avoid the Common Traps of Living, or his TEDx talk on “LIFE Entrepreneurship and Discover Mode.”