Golden Handcuffs: Stuck in a Job You Don’t Like?

two hands in golden handcuffs

Stuck in a job you don’t like? Enduring it? Too often, we do it for the money, the security, or the prestige, but not for its intrinsic value. We stick it out, trapped by golden handcuffs.

Golden handcuffs are financial incentives designed to keep workers at an organization. We may long to leave a job and set out on a new adventure, but the thought of giving up the salary, bonus, or other perks makes us stay.

It helps to view it from our own perspective. Sometimes we place the golden handcuffs on ourselves. They can come in the form of lifestyle choices (regarding possessions and consumption) that inhibit us from doing what we want with our life. We’re financially tethered to a job that’s not a good fit.

There’s nothing wrong with money, or making a lot of it, or enjoying the fruits of our hard work. The problem comes when we’re chained to a job we don’t like and sacrifice our quality of life for huge swaths of time. When we’re stuck with a manager we don’t respect or can’t stand. Or at an organization with a poor culture, or toxic employees. When we’re stressed or burned out but feel trapped.

We may feel stuck due to our fear of the unknown. Or we fear a loss of status, or the judgment of others if we make a change.

 

What’s Really Going On

These decisions have many factors. We have expenses. There are things we want to do in life, and they cost money. We have bills to pay. We have a family to feed, or trips we’ve been dreaming of, or kids’ college and retirement to save for. Fair enough.

But we rationalize. We accept other people’s definition of success and live on their terms instead of our own. We make big decisions based on the assumption that success is the point of life—or that status will give us what we want.

In many cases, the problem is compounded by overconsumption and “lifestyle creep”: when our expenses or spending go up as our discretionary income increases.

Too many of us are living paycheck to paycheck (54% of U.S. consumers, according to recent data). According to a 2021 CNBC report, the average American has $90,460 in debt. People want that bigger house, that nicer car, that better neighborhood. They struggle to keep up with mortgage payments, car loans, credit card debt, student loans, and more.

Quality of Life Assessment

Evaluate your quality of life in ten key areas by taking our assessment. Discover your strongest areas, and the areas that need work, then act accordingly.

 

Related Traps

Golden handcuffs may be a problem for many reasons. Our life and work choices are complex. Related traps include:

  • Wrong Path: pursuing a path that doesn’t align with your values and aspirations
  • Climbing mode: focusing so much on climbing the ladder of success, and on achievement and advancement, that we never take time for discovering who we are, what we love, and what we long to do in the world
  • Conform: conforming to societal conventions or conventional paths instead of blazing our own path in life
  • Ego: being self-absorbed and caught up in our own stuff, without focusing on something larger than ourselves
  • Emptiness: feeling empty about what we’re doing
  • Outer-driven: being driven by the expectations of others
  • Prestige: hunger for status, prestige, or approval
  • Hedonic treadmill”: the tendency to remain at a set level of happiness despite a change in fortune or the achievement of goals
  • Comparison Trap: constantly comparing ourselves to others and judging our worth by how we stack up on superficial metrics
  • False Metrics of Success: measuring success in cold and calculating ways, such as income, net worth, position, power, or number of followers
  • Inertia: sticking with a sub-optimal path, often because the switching costs are so high
  • Not Moving On: holding on too long to a bad situation or relationship and not moving forward
  • Short Game: failing the invest in the future and deciding important things without considering the long term

Take the Traps Test

We all fall into traps in life. Sometimes we’re not even aware of it, and we can’t get out of traps we don’t know we’re in. Evaluate yourself with our Traps Test.

What to Do about It

OK, we know that golden handcuffs can be a big problem. What to do about it?

First, reduce spending and start saving to free up some margin in your life.

“Do not save what is left after spending; instead spend what is left after saving.”
-Warren Buffett, chairman and CEO, Berkshire Hathaway

Second, build up not only your emergency fund but also your cash runway for when you want or need to make a work change. When Seth Goldman was a young professional working in finance, he was “living lean” and driving an old car and foregoing the amenities that his friends were spending a lot of money on. By doing so, he was able to give himself a much longer runway when he decided to take the entrepreneurial leap and start his company, Honest Tea.

Third, invest in yourself—in your knowledge and skills, and in your network. Such an investment pays the biggest dividends over time.

Fourth, go out and do some “life design interviews”: find people you admire who do work that interests you and ask them about their career path and life trajectory, including what they do and how they got there.

Fifth, spend time with new people in the fields you’re interested in exploring—learning new things and adopting new mindsets. Sometimes the people in our current situation are the ones holding us back.

Sixth, recognize that the career design and change process is usually messy and iterative, not a quick and clear process. Get curious and active. Embrace the transition process with all its possibilities and mysteries—including the possibility of recrafting your current work to be a better fit and a source of meaning and fulfillment as well as income.

Seventh, play it smart—with a healthy balance between wisdom and urgency. Don’t jump off a financial cliff. Invest thought and time in a smart process. At the same time, don’t wait too long. (The more common mistake is waiting too long—or never making a change—not moving too quickly.)

Finally, once you’ve decided your new direction, be bold and take massive action. Be flexible with approach, since reality rarely lines up with our plans, but show faith in your convictions.

Work comprises a huge part of your life. Why not craft it according to your values and aspirations?

Reflection Questions

  1. Are you trapped by golden handcuffs?
  2. If so, how long have you been in this trap?
  3. What will you do about it, starting today?

Personal Values Exercise

Complete this exercise to identify your personal values. It will help you develop self-awareness, including clarity about what’s most important to you in life and work, and serve as a safe harbor for you to return to when things are tough.

 

Tools for You

 

Postscript: Inspirations for Escaping the Golden Handcuffs

  • “It’s better to fail trying to do what you really care about than to succeed at something else.” -Mark Albion
  • “Work can provide the opportunity for spiritual and personal, as well as financial, growth. If it doesn’t, we are wasting far too much of our lives on it.” -James A. Autry
  • “So many of us choose our paths in life out of fear disguised as practicality.” -Jim Carrey
  • “I don’t have a problem with what you do, that’s your choice. What I have a problem with is you lying to yourself about why you’re doing the things you’re doing. You have a choice.” -Jerry Colonna
  • “If the ladder is not leaning against the right wall, every step we take just gets us to the wrong place faster.” -Stephen R. Covey
  • “Every worker needs to escape the wrong job.” -Peter Drucker
  • “Money sometimes costs too much.” -Ralph Waldo Emerson
  • “For too long we have been dreaming a dream from which we are now waking up: the dream that if you just improve the socio-economic status of people, everything will be OK, people will become happy. The truth is that as the struggle for survival has subsided, the question has emerged: survival for what? Ever more people today have the means to live, but no meaning to live for.” -Victor Frankl
  • “And then there is the most dangerous risk of all—the risk of spending your life not doing what you want on the bet you can buy yourself the freedom to do it later.” -Randy Komisar

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Gregg Vanourek is a writer, teacher, and TEDx speaker on personal development and leadership. He is co-author of three books, including LIFE Entrepreneurs: Ordinary People Creating Extraordinary Lives (a manifesto for living with purpose and passion) and Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations (a winner of the International Book Awards). Check out his Best Articles or get his monthly newsletter. If you found value in this article, please forward it to a friend. Every little bit helps!

Is Your Identity Wrapped Up Too Much in Your Work?

Work is a big part of our lives. It’s essential to our income and security, and it can be a source of meaning and satisfaction. But there are dangers with having our identity too wrapped up in our work.

What happens if we’re laid off? Or in-between jobs? No longer able to do that kind of work? Retired? We’re vulnerable to an identity crisis and a downward spiral when the work that animates our identity disappears or changes.

“Avoid having your ego so close to your position that when your position falls, your ego goes with it.”
-Colin Powell, U.S. Army officer, statesman, and diplomat

For sure, there are many different types of workers out there: nine to fivers working for the weekend, side hustlers, part-timers, hybrid professionals, unemployed, underemployed, and more. Some like or love what they do. Others despise or endure it.

Some toil away in a workaholic organizational culture. Others are trying to live up to parental expectations. Some are trapped in golden handcuffs. Others can’t stop ruminating about work situations and scenarios.

Quality of Life Assessment

Evaluate your quality of life in ten key areas by taking our assessment. Discover your strongest areas, and the areas that need work, then act accordingly.

 

The Traps of Overidentification with Work

There’s nothing wrong with working hard. Or with loving or liking what we do. Or with identifying with our work.

The problem comes when we identify too much with our work, losing other important aspects of ourselves and our lives in the process.

“You are not your job, you’re not how much money you have in the bank. You are not the car you drive.
You’re not the contents of your wallet. You are not your f**king khakis.”

-Chuck Palahniuk, Fight Club

Problems come when we bury ourselves in busyness and overwork—when we glorify being busy and can’t slow down and shut if off (or can’t feel good when we’re not working). According to a meta-analysis of 89 studies, workaholism is related to lower physical and mental health and lower job, family, and life satisfaction. Sometimes we use overwork to avoid dealing with difficulties, disconnections, rejections, or wounds.

We get into trouble when work is all about trying to please or impress others. When we reject who we really are—abandoning our true nature and avoiding our calling.

Problems pop up when we bury ourselves in someone else’s priorities so much so that we never get to our own.

It’s nice when we get recognition, praise, or even prestige from our work, but it’s dangerous when we become dependent on those, addicted to our next hit.

It’s a problem if we feel terrible when work is going poorly, clouding everything in disappointment.

It becomes a trap when our relationship with work becomes an obsession in which we’re constantly striving and can’t switch it off—when we’re never satisfied with things as they are.

It’s trouble when our attachment to work disconnects us from meaningful relationships—from the people we love and who need us.

“…the work I’ve put between us, you know it doesn’t keep me warm.”
-Don Henley in “The Heart of the Matter”

It’s limiting when our current work keeps us from moving forward and trying new things, because we feel safer in the current iteration of our work and wary of venturing forth. So we avoid the uncertainty and awkwardness of the in-between periods of our lives—the ones that tend to lead to the biggest breakthroughs in growth and fulfillment after we ride out the storms of fear and doubt and stare down the unknown.

The problem is when our identity is wrapped up too much in our work, with too much emotional investment (and time). It leads to stress, anxiety, burnout, or depression—and a sense of emptiness, disappointment, or regret.

Who are we? Are we only our title? Only the person who gains income or accolades? Yes, we are those, and we’re wise if we’re intentional as possible about infusing those activities with as much heart and soul and fun as we can. It’s great if we can integrate our life and work into a cohesive whole that suits us. It’s powerful if we can integrate our values, passions, and authenticity across all the domains of our lives, bridging them with an overarching sense of purpose.

“A happy life is one which is in accordance with its own nature.”
-Seneca, Roman Stoic philosopher

But aren’t we also husbands or wives, fathers or mothers, sons or daughters, friends and neighbors, lovers and dreamers, community members, citizens, and humans bound together on spaceship Earth?

Take the Traps Test

We all fall into traps in life. Sometimes we’re not even aware of it, and we can’t get out of traps we don’t know we’re in. Evaluate yourself with our Traps Test.

What to Do If Your Identity Is Wrapped Up in Work

What to do when we’re identifying too much with our work and not honoring other important areas of our lives?

Return to what’s important: who and what do we love? What do we long for? What are we missing in our life?

Do we have enough vitality, connection, and contribution in our lives, as Jonathan Fields recommends? Do we have a strong sense of our “core identity,” and are we living with “authentic integrity” (integration of all aspects of our lives in a way that coheres with our true nature)?

We all get off-kilter sometimes. We need to cut ourselves some slack. But we also need to stop lying to ourselves. We must take our lives back when we’ve given them away. We must honor the fullness of our nature and the marvelous range and depth of our lives, both in and out of the work we do. If we do, we can learn to be well regardless of the events and circumstances of the day, grounded in a deeper presence and appreciation for all that we’ve been given.

 

Reflection Questions

  1. Is your identity wrapped up in work?
  2. What important areas of your life are you neglecting?
  3. What will you do start doing to make yourself whole again?

 

Tools for You

Personal Values Exercise

Complete this exercise to identify your personal values. It will help you develop self-awareness, including clarity about what’s most important to you in life and work, and serve as a safe harbor for you to return to when things are tough.

 

Related Articles

 

Postscript: Inspirations on Life, Work, and Identity

  • “Know, first, who you are, and then adorn yourself accordingly.” -Epictetus
  • “‘Can I be comfortable in my own skin regardless of what’s going on around me?’ And that to me is the definition of true success.” -Peter Crone
  • “People who can tolerate the painful discrepancies of the between-identities period, which reflect underlying ambivalence about letting go of the old or embracing the new, end up in a better position to make informed choices. With the benefit of time between selves, we are more likely to make the deep change necessary to discover satisfying lives and work and to eventually restore a sense of community to our lives.” -Herminia Ibarra

Gregg Vanourek’s Newsletter

Join our rapidly growing community. Sign up now and get monthly inspirations (new articles, opportunities, and resources). Welcome!

 

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Gregg Vanourek is a writer, teacher, TEDx speaker, and coach on leadership and personal development. He is co-author of three books, including LIFE Entrepreneurs: Ordinary People Creating Extraordinary Lives (a manifesto for integrating our life and work with purpose, passion, and contribution) and Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations (a winner of the International Book Awards). Check out his Best Articles or get his monthly newsletter. If you found value in this article, please forward it to a friend. Every little bit helps!

The Mental Prisons We Build for Ourselves

“Our life is what our thoughts make it.”
Marcus Aurelius, Meditations

Though we like to think of ourselves as free, many of us are confined to a mental prison we’ve built for ourselves.

Our most vicious jailer is our unhealthy “self-talk”—our inner critic that savagely sabotages us with haunting doubts and harsh judgments. We’re our own worst enemy.

We’re a prisoner of our “monkey mind”—feeling unsettled or restless and easily distracted by thoughts that bounce around like agitated apes. Often, we’re dwelling on the past or worrying about the future—always neglecting the present moment.

Most of our mental prisons are fictional stories our minds invent to prevent us from potential suffering. The sad secret, though, is that the suffering is wildly unlikely to occur outside our overactive imaginations. Our mental prisons are fear factories.

“My favorite cartoon shows two haggard captives staring through the bars of a prison window. The odd thing is that there are no walls on the prison, the two men are simply standing in the open, holding bars to their own faces with their own hands.”
-Martha Beck in Steering by Starlight

Sometimes our mental prison is the need we feel, often flowing from childhood, to gain approval and be liked or admired, or it’s the prison of the expectations of others (or, more accurately, what we presume those expectations to be, often wrongly).

Here’s the thing: We think we’re struggling with the outer game but it’s actually the inner game that’s tripping us up.

“Happiness is an inside game, literally and neurochemically.”
-Shirzad Chamine, author

Quality of Life Assessment

Evaluate your quality of life in ten key areas by taking our assessment. Discover your strongest areas, and the areas that need work, then act accordingly.

 

The Toll of Our Mental Prisons

These prisons are harmful in countless ways:

  • Lower confidence, sense of wellbeing, and joy.
  • Decrease in motivation and performance.
  • Distorted perceptions: we’re looking at reality with an overlay of past memories and hurts as well as future hunches and worries, skewing our senses.
  • Loss of our sense of control, agency, and responsibility—sometimes by blaming all our troubles on a single source (such as an ex-spouse, or an addiction), when in reality there are multiple factors contributing to problems (including our own mindset and behavior).
  • Learned helplessness”: a well documented phenomenon in which we give up after a number of futile attempts at something, eventually surrendering our agency even when there may be potential solutions and overlooking opportunities for change.

 

The Building Blocks of Our Mental Prisons

Building our own personal confinement is a strange endeavor, yet all too common. What drives it?

It begins with root causes that are exceedingly difficult to overcome because they’re often subconscious. First is depending on circumstances for our happiness: “If and when X happens,” we believe, “then I’ll be happy.” The logic seems sound, but it’s deeply flawed. We’re terrible at knowing what will truly make us happy and fulfilled over time, causing us to spend time on the wrong things. Also, with this logic, we’re placing our happiness in the hands of too many factors outside our control. The key is to learn to be happy and well regardless of our circumstances.

Second is our automatic emotional reactions to events, preceding our rational brain’s ability to interpret the situation from a higher level of consciousness and with a broader perspective and openness to different interpretations and possible responses.

There are also more mundane but also significant contributors:

“Most people today live in relatively constant distress and anxiety.
This is related to a low-grade but perpetual fight-or-flight response… in reaction to the challenges of life.”

-Shirzad Chamine, Positive Intelligence
Shirzad Chamine

In her book, Mindfulness, psychologist Ellen Langer identifies several causes of mindlessness that also inhibit our mental wellbeing:

  • Having a narrow self-image, such as defining ourselves solely by our work (e.g., as a project manager, bookkeeper, or customer service rep) as opposed to all of our multifaceted identities (for example, son or daughter, mother or father, friend, colleague, artist, gardener, athlete, etc.). Being overly invested in one part of our lives is risky because it’s likely to go up and down over time—and can even disappear entirely.
  • Having false beliefs about common things. Example: conflating old age with poor health. While they’re correlated, they’re very different, and there are many examples of people who thrive mentally, emotionally, and physically in their later years.
  • Preoccupation with expected outcomes that sometimes fail to materialize (based on many factors outside our range of influence), instead of a healthy focus on the process.
  • Making faulty comparisons with others based on the outcomes they have (e.g., wealth, accomplishments) instead of the process they used to get them.

Our Mental Saboteurs

Shirzad Chamine, an executive and best-selling author of Positive Intelligence, has done important work that can help us understand how we’re sabotaging ourselves with our thoughts.

He identifies nine “saboteurs,” which are “automatic and habitual mind patterns” that harm our ability to function effectively. As you read them, note which ones challenge you:

  1. Judge: finding fault with self, others, or circumstances
  2. Victim: focus on painful feelings as a way of earning attention or empathy
  3. Pleaser: flattering, recuing, or pleasing others to gain acceptance
  4. Avoider: putting off or avoiding difficult tasks or conflicts
  5. Stickler: excessive need for perfection, order, and organization
  6. Restless: needing perpetual busyness and never being content with what is
  7. Controller: anxiety-based need to control situations or others
  8. Hyper-achiever: depending on achievement for self-acceptance
  9. Hyper-rational: excessively analytical processing of everything, including relationships
  10. Hyper-vigilant: excessive vigilance that never stops, seeing danger around every corner (Source: Shirzad Chamine, Positive Intelligence)

Take the Traps Test

We all fall into traps in life. Sometimes we’re not even aware of it, and we can’t get out of traps we don’t know we’re in. Evaluate yourself with our Traps Test.

 

Fixed vs. Growth Mindset

Enter Carol Dweck and her pathbreaking research on mindsets. Dweck is a professor at Stanford University who studies motivation, personality, and development. She distinguishes between two mindsets:

  1. Fixed mindset: Belief that intelligence, abilities, and talents are fixed. People with a fixed mindset tend to:
    • Want to look smart
    • Avoid challenges
    • Ignore useful negative feedback
    • Feel threatened by the success of others
    • Plateau early and achieve less than their full potential
  1. Growth Mindset: Belief that intelligence, abilities, and talents can be developed. People with a growth mindset tend to:
    • Want to learn
    • Embrace challenges
    • Learn from criticism
    • Find lessons and inspiration in the success of others
    • Reach ever-higher levels of achievement

It makes an enormous difference whether we approach a situation with a desire to look smart or a desire to learn. Our mindset is especially evident in our reaction to failure:

Do we dread the prospect of failure because we view it as an embarrassing reflection on our competencies? Or are we open to the prospect of failure because we view it as a sign that we’re stretching ourselves in new areas?

Dweck notes that mindset plays an important role in virtually all aspects of our lives, from school, sports, and business to parenting, relationships, and more. Our mindsets shape our:

  • enjoyment of challenging tasks
  • goals and ideas about what we’ll strive for
  • honesty when confronted with situations where we may not look as good as we’d like
  • performance on tasks

We’re all born with certain predispositions, and our mindsets can vary in different areas in our lives, but here’s the good news:

“Can mindsets be changed? Can they be taught? Yes.”
-Carol Dweck, psychologist

 

How to Escape Mental Prison

If mental prisons are common to the human condition, what have we learned about ways to break free? Much, it turns out.

For starters, a surprising intervention involves breath work to change our physical and mental state: breathing deeply and intentionally, as with “box breathing.”

“Breath is the bridge which connects life to consciousness, which unites your body to your thoughts. Whenever your mind becomes scattered, use your breath as the means to take hold of your mind again.”
-Thich Nhat Hanh, The Miracle of Mindfulness

We also want to start noticing our thoughts more—observing the strange things that pop into our heads and spotting the negative patterns that reappear. It helps to label them (e.g., “My ‘controller’ is making me feel anxious, or “I’m being overly judgmental again”).

Personal Values Exercise

Complete this exercise to identify your personal values. It will help you develop self-awareness, including clarity about what’s most important to you in life and work, and serve as a safe harbor for you to return to when things are tough.

 

More Actions We Can Take

  • Focusing on what we can control, and not worrying about the rest.
  • Exploring different aspects of the issue with a sense of curiosity and fascination.
  • Remaining open to new possibilities and alternate interpretations.
  • Avoiding the trap of catastrophizing (assuming the worst or exaggerating our flaws).
  • Changing our context to bring a different perspective and renewed energy, especially to a place that provides sanctuary.
  • Replacing our inner critique with a more charitable and helpful narrative.
  • Cognitive reframing: shifting our mindset to look at a situation or relationship from a different and more helpful perspective, such as redefining a problem as a challenge or puzzle that we become curious to solve.
  • Playing: it often changes our physiology by moving us into a state of deep engagement or flow.
  • Taking action: there’s freedom in action, and it reveals fear for the false phantom it is.
  • Choosing what to think and be mindful about. Many people become passive victims of the random thought-stream in their minds instead of engaging their “observer” or deeper perspective and employing their ability to choose which thoughts to keep and which to dismiss as unproductive or unwelcome.
  • Giving ourselves grace, acknowledging that nobody’s perfect and that the point of life is not to try to appear perfect or successful to others.

 

Reflection Questions

  • Is your self-talk too negative?
  • Are you disrupted by “monkey mind”?
  • What will you do to start arranging your escape from mental prison?

 

Gregg Vanourek’s Newsletter

Join our rapidly growing community. Sign up now and get monthly inspirations (new articles, opportunities, and resources). Welcome!

 

Tools for You

 

Related Traps and Articles

 

Postscript: Inspirations on Self-Talk

  • “When you fight life you lose but only 100 percent of the time.” -Byron Katie
  • “To me, real success is where I can be at peace in the midst of chaos.” -Peter Crone
  • “I discovered that when I believed my thoughts, I suffered, but that when I didn’t believe them, I didn’t suffer, and that this is true for every human being. Freedom is as simple as that. I found that suffering is optional. I found a joy within me that has never disappeared, not for a single moment.” -Byron Katie
  • “The mind is restless, Krishna, impetuous, self-willed, hard to train: to master the mind seems as difficult as to master the mighty winds.” –The Bhagavad Gita
  • “The mind is its own place, and in itself can make a heaven of hell, a hell of heaven.” -John Milton, Paradise Lost
  • “Everyone fails…. There is one other little question: ‘Did you collaborate in your own defeat?’” -John W. Gardner
  • “If you get the inside right, the outside will fall into place.” -Eckhart Tolle
  • “What a liberation to realize that the ‘voice in my head’ is not who I am. Who am I then? The one who sees that.” -Eckhart Tolle
  • “The primary cause of unhappiness is never the situation but your thoughts about it. Be aware of the thoughts you are thinking. Separate them from the situation, which is always neutral, which always is as it is.” -Eckhart Tolle

Books that Will Help Free Your Mind and Mindset

Take the Traps Test

We all fall into traps in life. Sometimes we’re not even aware of it, and we can’t get out of traps we don’t know we’re in. Evaluate yourself with our Traps Test.

 

++++++++++++++++++++++++++++++
Gregg Vanourek is a writer, teacher, TEDx speaker, and coach on personal development and leadership excellence. He is co-author of three books, including LIFE Entrepreneurs: Ordinary People Creating Extraordinary Lives (a manifesto for living with purpose and passion) and Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations (a winner of the International Book Awards). Check out his Best Articles or get his monthly newsletter. If you found value in this article, please forward it to a friend. Every little bit helps!

Do You Have Margin in Your Life?

Many of us are always “on” these days, running from task to task. Never-ending demands. Frenetic pace. We fill every available moment with activity or scrolling through our digital feeds. The problem: We don’t have enough margin in our lives.

Young hustlers making it happen. Working parents managing the household. Climbing the corporate ladder or growing our small business or nonprofit. Perpetual busyness.

It feels heavy always going at this pace. We get exhausted.

It’s not common to talk and think in terms of margin in our lives. But it’s needed now more than ever. A margin is the border between things, like the margin on a page. Filling every page up to the max just gets overwhelming.

 

The Consequences of Not Having Margin in Life

The consequences of not having margin are severe: lower quality of life, less happiness and fulfillment, and lower performance at work over time.

“If I was to sum up the single biggest problem of senior leadership in the Information Age, it’s a lack of reflection. Solitude allows you to reflect while others are reacting. We need solitude to refocus on prospective decision-making, rather than just reacting to problems as they arise.”
-General James Mattis, former U.S. Secretary of Defense and four-star Marine Corps General

It can damage to our health and relationships—and our soul. Not having enough margin in life can lead to burnout and a sense of emptiness. It takes time away from the things we enjoy, such as hobbies or time with friends. And it prevents us from exercising enough. Notably, it also induces us to stress-eat, binge-watch, or skimp on sleep.

Quality of Life Assessment

Evaluate your quality of life in ten key areas by taking our assessment. Discover your strongest areas, and the areas that need work, then act accordingly.

 

The Benefits of Margin in Life

Having margin gives us room to breathe, to reflect and renew. To “sharpen the saw,” as author Stephen R. Covey wrote. With margin we can rise up and view things with perspective. We can reactivate our creativity and wisdom.

When we have breathing room, we can start to see where we’re going wrong—where we’re shooting ourselves in the foot with dysfunctional behaviors. We begin to see the possibilities for change.

Without margin, we keep our heads down and keep ploughing forward, stuck in the same traps and not even admitting it to ourselves. Sometimes we’re too busy and distracted to notice.

What to do with the margin we carve out in our lives? With it, we can:

  • reflect on what’s important
  • assess how things are going
  • see if there’s a gap between the life we have and the life we want
  • consider new ideas for closing that gap
  • experience mindful living in the present, without fretting about the past or worrying about the future

 

Why Is Having Margin in Life So Hard?

It sounds simple enough, but it’s not an easy feat in today’s world of dizzying distractions and cunning algorithms designed to hijack our attention with chemical manipulations in our brains. At bottom, they’re not giving us a better life but an escape from it.

“It’s a social-validation feedback loop. Exactly the kind of thing that a hacker like myself would come up with, because you’re exploiting a vulnerability in human psychology.”
-Sean Parker, first president of Facebook and co-founder of Napster

The evidence is alarming. Average daily digital content consumption (including time spent on social media, news sites, and streaming) is now just under seven hours (six hours and 59 minutes), according to a recent Forbes report.

This can lead to what psychologist Mihaly Csikszentmihalyi calls “psychic entropy,” a condition of inner disorder in the mind, often including a chaotic mental review of things that impairs our effectiveness. He writes that it “involves seeing more to do than one can actually accomplish.”

It’s especially difficult if we’re trying to please everyone and not learning to set boundaries and say no—a big challenge for some people. In turn, this leads to us becoming overcommitted and falling into a death spiral of too much anxiety without the mental and emotional fortitude to deal with it and too much work volume without enough deep work to handle it.

“Slow down and remember this: Most things make no difference.
Being busy is a form of mental laziness—lazy thinking and indiscriminate action.”

Tim Ferriss, author and podcaster

For some, a compulsion to achieve, win, or achieve recognition or status prevents us from carving out enough margin in our lives. This can lead to workaholism, a state of addiction to work in which we can’t switch it off or stop thinking about it. Another factor is being overly optimistic about what can get done by when—wearing “rose-colored glasses,” as they say.

Take the Traps Test

We all fall into traps in life. Sometimes we’re not even aware of it, and we can’t get out of traps we don’t know we’re in. Evaluate yourself with our Traps Test.

How to Get More Margin in Your Life

So, how to get more margin in our life? It helps to acknowledge the problem first, perhaps flowing from an assessment of how we’re spending our time and determining the areas in which it’s not time well spent. (Yes, there are apps for that.)

Perhaps most importantly, we must get clear on what’s important to us, starting with our values (what we value most in life—and the behaviors that manifest those things), purpose (our reason for being, or what infuses our life with meaning and significance), and aspirations for our life and work. Modern movements like essentialism and minimalism can help us avoid the trappings of overconsumption and overscheduling while distilling things to the essential few that enrich our lives.

It’s essential to establish clear and challenging criteria for what to say “yes” to and to get better at saying “no” to many things that come across the transom in our lives. As author Greg McKeown advises, “If it isn’t a clear yes, then it’s a clear no.”

Next, we need to build renewal into our days, giving us a sense of serenity instead of that precarious state of anxiety from the cumulative effects of overwork, stress, poor sleep, and not taking caring of ourselves or connecting enough with others. There are limits to our energy. We need good habits of rest and renewal.

“In life itself, there is a time to seek inner peace, a time to rid oneself of tension and anxiety. The moment comes when the striving must let up, when wisdom says, ‘Be quiet.’ You’ll be surprised how the world keeps on revolving without your pushing it. And you’ll be surprised how much stronger you are the next time you decide to push.”
-John W. Gardner

Even better if we can find “sanctuary” in our lives—places and practices of peace that restore our hearts. Places of quiet and tranquility. Beyond the striving, beyond the chase, beyond the willfulness, there’s an acceptance, a yielding, a comfort with the present moment and a willingness to see things for what they are and ride with the flow of life. It’s the serenity beyond the stress and struggle.

It helps to schedule margin into our lives: put it on our calendar and protect it. We must regain control of all the things that eat into margin, such as email or Slack, meetings, smartphones, interruptions, and messy workspaces. Also, we need to get better at anticipating and preventing distractions, thereby creating the conditions for focus, flow, and deep work.

We should also look for smaller things we can do—quick and easy hacks that help us preserve margin. In his book, Indistractable, Nir Eyal, recommends the “ten-minute rule”: waiting ten minutes before giving in to an urge to check our phone as a pacification device.

 

Reflection Questions

  1. Do you have enough margin in your life?
  2. How is lack of margin harming your wellbeing, relationships, or work?
  3. What steps will you take, starting today, to reclaim your life and the margin it requires?

 

Tools for You

 

Related Articles

 

Postscript: Inspirations to Help You Build More Margin in Life

  • “I love a broad margin to my life.” -Henry David Thoreau
  • Margin is “time to make room for change.” -Jeff Sapadafora, author and coach
  • “What do we want more of in life?… It’s not accomplishments. It’s not popularity. It’s moments when we feel like we are enough. More presence. More clarity. More insight. More truth. More stillness.” -Ryan Holiday, Stillness Is the Key
  • “Human beings have always employed an enormous amount of clever devices for running away from themselves, and the modern world is particularly rich in such stratagems. We can keep ourselves busy, fill our lives with so many diversions, stuff our heads with so much knowledge, involve ourselves with so many people and cover so much ground that we never have time to probe the fearful and wonderful world within. More often than not we don’t want to know ourselves, don’t want to depend on ourselves, don’t want to live with ourselves. By middle life, most of us are accomplished fugitives from ourselves.” -John W. Gardner, Self-Renewal
  • “Take rest; a field that has rested gives a bountiful crop.” -Ovid
  • “All profound things, and emotions of things are preceded and attended by Silence…. Silence is the general consecreation of the universe.” -Herman Melville
  • “We should not hurry, we should not be impatient, but we should confidently obey the eternal rhythm.” -Nikos Kazantzakis, Zorba the Greek

 

Books that Will Help Change Your Life with More Margin

Gregg Vanourek’s Newsletter

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Gregg Vanourek is a writer, teacher, and TEDx speaker on personal development and leadership. He is co-author of three books, including LIFE Entrepreneurs: Ordinary People Creating Extraordinary Lives (a manifesto for living with purpose and passion) and Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations (a winner of the International Book Awards). Check out his Best Articles or get his monthly newsletter. If you found value in this article, please forward it to a friend. Every little bit helps!

The Trap of Caring Too Much about What Other People Think

We humans are social animals. We’re wired to think about our role in the group and about how others think of us. It matters in our families, friendships, and work relationships. We can’t survive and thrive without tending to these relationships.

But there’s also a big trap here. The problem is when we’re so influenced by what others think—or, to be precise, what we think others will think—that it causes us to make choices that won’t serve us well over time. We avoid the short-term pain of a possible loss in status in exchange for the long-term loss of missing out on better things.

This dynamic can cause us to drift away from who we really are and what we really want to do. To drift toward the safety of what others expect. We can lose bits of ourselves as we seek approval from or try to please others.

These are common traps. And painful ones.

“The unhappiest people in this world are those who care the most about what other people think.”
-C. JoyBell C., writer

To be clear, it’s not that expectations are bad. We need expectations, and they can be helpful in many ways. The problem is becoming addicted to approval or fenced in by others’ expectations.

 

Haunted by Expectations

I see this again and again—and especially among young people early in their career. As they navigate through the dark and disorienting maze of career options, they feel haunted by the expectations of their parents—and of teachers, coaches, and peers: Be a doctor. Or lawyer. Or architect. Join the family business. Choose a profession. Go for salary and status. Climb the ladder. (Regardless of who you are, what you love, and what you long for.)

There’s a deceptive calculus at work here. The benefits of the approval flowing from those safe and respectable options can turn out to be shallow and fleeting. We can find ourselves in a career filled with things we don’t like—or even resent—and we’ve signed up for about 80,000 hours of it (the average amount of work people do today over a lifetime). So how does that bargain look now?

Meanwhile, there may be other costs: Paperwork. Time sheets. Bureaucracy. Boring meetings. Energy-sapping colleagues. Lousy bosses. All for what?

Quality of Life Assessment

Evaluate your quality of life in ten key areas by taking our assessment. Discover your strongest areas, and the areas that need work, then act accordingly.

 

Is It a Good Fit for You?

Don’t get me wrong. There’s nothing wrong with being a doctor, lawyer, architect, or whatever, or with joining the family business, or pursuing a traditional career path IF—and here’s the rub—IF it’s a good fit for you. The key is that it’s your choice and that you’ve tried it and feel that it’s a good fit for you. That it fills you up with energy more often than it drains you.

Of course, not everyone has a choice. Sometimes we’re buried in debt or mired in financial stress and insecurity, or lacking better options. Many people face structural or institutional barriers or biases. But we usually have more choices than we think. It often comes down to our courage and agency, and to our imagination and hustle, despite the obstacles.

My sense is that we tend to overweight the external factors of approval and status early in life, while the intrinsic motivations quietly and steadily grow in importance as we grow older.

Avoiding this trap of getting pushed off course by the expectations winds is especially hard during transitions. Taking a step back to chart a new course summons potent fears of judgment and disappointment from others. But the reality may be that many are excited or even a bit envious about our new adventure (and most probably won’t even notice or think twice).

 

The Costs of Caring Too Much about What Others Think

When we’re in this mode of caring too much about what others think, we tend to:

The need for achievement-based approval can become a compulsion. We become approval addicts looking for our next hit, and then the next. When does it end?

Life is too precious and short to let others determine our path.

It gets worse: The expectations of others are a terrible guide for deciding what’s right for us in our own particular context. Those expectations can be unrealistic, or even contradictory. What should we do with that? If we try to please everybody, we’ll fail miserably. No matter how hard we may try, we can never do things just as others might want or expect.

By surrendering to the Siren call of people-pleasing, we violate a silent sacred pact with ourselves, denying our nature and denigrating our integrity, leading to a downward spiral of self-doubt and inner turmoil.

 

Caring Too Much about What Others Think: Why Is This So Hard?

It’s easy to understand this problem conceptually, harder to self-diagnose because it’s emotionally charged and sometimes subconscious, but very difficult to address properly. Why?

For starters, we’ve been doing this for our whole lives—a tough habit to break. It’s been part of our conditioning as children—seeking the attention and approval of our parents and striving again and again to demonstrate our worth. When we did what others expected of us, we basked in soothing acceptance.

Our brains and bodies seek the chemical rewards of this stimulus-response feedback loop from our neurotransmitting hormones. This loop began in early childhood and it’s etched deep into our neural pathways. According to the late leadership expert Edward Morler, the stages of human development include moving from a focus on “Am I good enough?” in childhood to a healthier focus on “I am enough” in mature adulthood.

Personal Values Exercise

Complete this exercise to identify your personal values. It will help you develop self-awareness, including clarity about what’s most important to you in life and work, and serve as a safe harbor for you to return to when things are tough.

 

Related Traps to Caring Too Much about What Others Think

This excessive need for approval can also manifest in many related traps, including:

Take the Traps Test

We all fall into traps in life. Sometimes we’re not even aware of it, and we can’t get out of traps we don’t know we’re in. Evaluate yourself with our Traps Test.

How to Stop this Downward Spiral

Okay, so we know it’s a big problem. What to do about it? Here are 8 things we can do to stop this downward spiral:

  1. Acquire more self-awareness (in part by paying attention to our instincts and listening to our inner voice)
  2. Develop a clear and compelling personal purpose, values, and vision so that we’re clear about our deeper why, what’s most important to us, and what we want for our life
  3. Cultivate self-acceptance: Appreciate what we have and do well while shutting down our unrealistic inner critic
  4. Take time before saying yes to a new task or commitment and have clear and high standards for what we’ll spend time on
  5. Gain perspective: How much will what they think matter in a week, a month, a year, a decade? In the final analysis?
  6. Experiment with what it feels like to experience disapproval, sitting with it and getting a sense of how much it matters (if at all?)
  7. Notice how people may respect us for setting boundaries and for being clear and committed to our goals and aspirations
  8. Imagine and pursue the freedom and power on the other side of this mental block—the gift of finally letting ourselves be who we really are and long to become
“The most freeing experience of my life thus far has been to…
be unapologetically myself, and to stand in my own light.”
-Hannah Rose, therapist and writer

 

Reflection Questions

  1. Are you caring too much about what others think in some areas of your life?
  2. Which ones?
  3. Which action steps above will you start taking?
  4. Who can you turn to for help or accountability?

 

Tools for You

 

Related Articles

 

Postscript: Inspirations to Help You Avoid Caring Too Much about What Others Think

  • “Being dependent on approval—so dependent that we barter away all our time, energy, and personal preferences to get it—ruins lives.” –Martha Beck, author
  • “The first step toward change is to refuse to be deployed by others and to choose to deploy yourself.” -Warren Bennis, leadership author
  • “I was driven by the expectation that I needed some type of profession. [I was also] driven by parental expectations and by looking at my peers.” -Warren Brown, entrepreneur
  • “Everyone seems to have a clear idea of how other people should lead their lives, but none about his or her own.” –Paolo Coelho, Brazilian novelist
  • “I was dying inside. I was so possessed by trying to make you love me for my achievements that I was actually creating this identity that was disconnected from myself. I wanted people to love me for the hologram I created of myself.” –Chip Conley, entrepreneur and author
  • “You have to decide what your highest priorities are and have the courage—pleasantly, smilingly, nonapologetically—to say ’no’ to other things. And the way to do that is by having a bigger ‘yes’ burning inside.” –Stephen R. Covey, author
  • “The problem comes when people are so eager to win the approval of others that they try to cover their shortcomings and sacrifice their authenticity to gain the respect and admiration of their associates.” –Bill George, leadership expert and author
  • “Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma—which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.” -Steve Jobs, entrepreneur
  • “Listen to your heart above all other voices.” -Martha Kagan
  • “‘Finding yourself’ is not really how it works. You aren’t a ten-dollar bill in last winter’s coat pocket. You are also not lost. Your true self is right there, buried under cultural conditioning, other people’s opinions, and inaccurate conclusions you drew as a kid that became your beliefs about who you are. ‘Finding yourself’ is actually returning to yourself. An unlearning, an excavation, a remembering who you were before the world got its hands on you.” -Emily McDowell, writer and entrepreneur
  • “So long as you’re still worried about what others think of you, you are owned by them. Only when you require no approval from outside yourself can you own yourself.” -Neale Donald Walsch, author
  • “Most people are controlled by fear of what other people think. And fear of what, usually, their parents or their relatives are going to say about what they’re doing. A lot of people go through life like this, and they’re miserable. You want to be able to do what you want to do in life.” -Janet Wojcicki, professor, Univ. of California at San Francisco
“I do my thing and you do your thing. I am not in this world to live up to your expectations, And you are not in this world to live up to mine. You are you, and I am I, and if by chance we find each other, it’s beautiful. If not, it can’t be helped.”
-Fritz Perls, Gestalt Prayer

 

Gregg Vanourek’s Newsletter

Join our rapidly growing community. Sign up now and get monthly inspirations (new articles, opportunities, and resources). Welcome!

 

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Gregg Vanourek is a writer, teacher, & TEDx speaker on personal development and leadership. He is co-author of three books, including LIFE Entrepreneurs: Ordinary People Creating Extraordinary Lives (a manifesto for living with purpose and passion) and Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations (a winner of the International Book Awards). Check out his Best Articles or get his monthly newsletter. If you found value in this article, please forward it to a friend. Every little bit helps!

Choice Overload and Career Transitions

We all face transitions in life and work. The transition from school to work. From one job or career to another. To marriage and family. Or a new home. To midlife. Or retirement. So we need to get good at transitions. And that depends on getting good at making choices. Like: What’s next? Sometimes we get bogged down in choice overload. What to do when facing career change choice overload?

 

The Paradox of Choice

Psychologist Barry Schwartz calls it the “paradox of choice.” He argues that the freedom to choose is one of the main roots of unhappiness today. Choice overload leads to anxiety and “analysis paralysis,” in which we become frozen in undecidedness. We fear making the wrong choice or fear missing out (FOMO) on the “right” choice.

He cites a fascinating “jam study” in which a store gave shoppers a range of six jams to choose among, and a range of 24 jams to another set of shoppers. The surprising findings: shoppers were ten times more likely to purchase jam from a range of six jams than from the much larger set. Being overloaded with choices can easily lead to not making a choice due to overwhelm.

One of the great inhibitors of good choosing is fear: fear of looking bad, fear of not living up to expectations, fear of failing, and more. Fear of leaving a stable job with a stable income. Fear of striking out on our own.

“Most people are controlled by fear of what other people think. And fear of what, usually, their parents or their relatives are going to say about what they’re doing. A lot of people go through life like this, and they’re miserable.”Janet Wojcicki, professor, anthropologist, and epidemiologist

This fear can lead to inertia: resistance to needed changes in life or work. It can mean sticking with a sub-optimal path, often because it feels easier to stay the current course.

“It takes, on average, three years from the time a person decides to leave the company until the day he or she walks out the door. Those are not good or productive years. For me those years were in limbo.” -Harriet Rubin, publishing executive

So we end up settling: compromising or settling for “good enough” instead of what we really want or deserve.

Take the Traps Test

We all fall into traps in life. Sometimes we’re not even aware of it, and we can’t get out of traps we don’t know we’re in. Evaluate yourself with our Traps Test.

 

Dysfunctional Beliefs about Careers and Career Change

There’s a flipside danger too. When it comes to making choices, we tend to have dysfunctional beliefs that prevent us from seeing things clearly and accurately, and from taking appropriate action. According to Bill Burnett and Dave Evans from the the Stanford Life Design Lab, here are some of these dysfunctional beliefs:

  • I have to find the one right idea.
  • To be happy, I must make the right choice.
  • I need to comprehensively research all aspects of my plan.

Here we face a dilemma:

It’s a big mistake to focus too much too early on only one idea or possibility.

Why? When we prematurely settle on one idea, we almost always end up with a sub-optimal outcome. Our brains trick us into seeing only the good (the possibilities, the upside) and into ignoring the bad (the risks and downsides). It’s called confirmation bias, and it’s a huge and well researched problem.

What’s more, our lives and our future aren’t an engineering problem or mathematical equation that can be solved by finding “the answer.”

There is no one perfect answer out there. We must craft our lives and work as we go, as intentionally and adaptively as possible.

It’s also a mistake to bring a very large number of options in our consideration set.

That may trap us in choice overload and the paradox of choice problem noted above.

 

Get Good at Choosing: Avoiding Career Change Choice Overload

Brainstorm several options and then don’t get trapped in analysis paralysis. Instead have a bias toward action and get moving by learning as much as you can as quickly and cheaply as possible about your options. Talk to people. Try it with a side hustle. Take a course. Build a prototype or a low-cost probe.

Then decide. Once you do, don’t dwell and don’t agonize. Dive into your new reality and make adjustments as you go. Keep learning and testing.

Then, you’ll find yourself at a new set of choices. In the meantime, you’ll start to get good at choosing. And that will help you with everything you do.

Are you facing career change choice overload? How will you address it?

Wishing you well with it. Reach out and let me know if I can help.
Gregg

Tools for You

Personal Values Exercise

Complete this exercise to identify your personal values. It will help you develop self-awareness, including clarity about what’s most important to you in life and work, and serve as a safe harbor for you to return to when things are tough.

 

Related Articles

Gregg Vanourek’s Newsletter

Join our rapidly growing community. Sign up now and get monthly inspirations (new articles, opportunities, and resources). Welcome!

 

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Gregg Vanourek is a writer, teacher, TEDx speaker, and coach on leadership and personal development. He is co-author of three books, including LIFE Entrepreneurs: Ordinary People Creating Extraordinary Lives (a manifesto for integrating our life and work with purpose, passion, and contribution) and Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations (a winner of the International Book Awards). Check out his Best Articles or get his monthly newsletter. If you found value in this article, please forward it to a friend. Every little bit helps!

Why Conflict Is Good–And How to Manage It

Do you know how to manage conflict well? Most people avoid conflict. Why?

There are many reasons, with fear at the heart of them all:

  • Fear of tension
  • Fear of hurting others
  • Fear of rejection
  • Fear of escalation of tough issues
  • Fear of a break in the relationship
  • Fear of an unexpected outcome, perhaps tougher to manage
  • Fear of being viewed as a troublemaker
  • Fear of retaliation
  • Fear of having to deal with difficult consequences

These fears are understandable. So we end up avoiding it like the plague.

“In my work with leaders and their teams, I’ve discovered that a universal talent is the ability to avoid conversations about attitude, behavior, or poor performance.”
Susan Scott, Fierce Conversations

 

Signs of Conflict Avoidance

Conflict avoidance is widespread in organizations and teams. Signs of it in action:

  • People hold back and withhold opinions.
  • Meetings are boring or lame because people don’t really engage.
  • Team members don’t challenge each other.
  • Teams slide toward mediocrity since recurring issues never get addressed.
  • Leaders don’t invite differing views.
  • Some people are allowed to remain silent during meetings.
  • People say what they really feel only behind others’ backs.
  • Managers don’t get critical information.
  • People get cynical or burned out because the same problems keep reappearing.
  • People develop blind spots because they never get the feedback they need that’s tough and necessary.
  • People sense that the leader is abdicating responsibility by letting some things remain undiscussable.

Do you recognize these signs in your context? Here’s the problem: conflict is good for teams. In fact, it’s essential.

Leadership Derailers Assessment

Take this assessment to identify what’s inhibiting your leadership effectiveness. A critical and often overlooked tool for your leadership development.

 

Mining for Conflict (Stop One in How to Manage Conflict)

Author Patrick Lencioni writes about a conflict continuum, ranging from artificial harmony on one end to mean-spirited personal attacks on the other, with most organizations leaning toward the former. The ideal conflict point is in the middle.

Productive conflict is what we need. Respectful conflict. Conflict grounded in trust. And conflict centered around shared goals, not egos or agendas.

Conflict can’t be productive without high levels of trust. How can you feel comfortable airing out the real issues if you don’t trust the people in the room? Without that trust, and the productive conflict it allows, how can the team drive toward shared commitments, accountability, and results?

With high trust and a focus on shared goals, we can channel conflict toward the pursuit of truth (what’s really going on here?) and the quest for high performance, instead of feeble attempts by fragile egos to notch points.

Managing conflict is hard because most people run away from it or get triggered by it, allowing stimuli to hijack their response. It’s uncomfortable because it elicits a physiological response: chemicals, hormones, blood flow, and heart rate signal “Danger, danger!”

Part of the job of leaders is to create an environment where people feel comfortable engaging in conflict instead of fleeing it. Better yet, viewing it as an asset. As a potential advantage.

Leaders must have the self-awareness and emotional intelligence to recognize that people handle conflict differently, based on their personality, upbringing, culture, and more. We must learn to read each other and help each other navigate this difficult terrain.

Lencioni recommends that leaders “mine for conflict,” almost like it’s gold. Why? Some of the real breakthroughs can only be found on the other side of conflict.

 

How to Mine for Conflict

How does this work in practice? A leader must go digging for buried disagreements or the things that aren’t being said. Also, a leader must have the courage to bring the group’s attention to sensitive issues, where people feel uncomfortable, and push them to work through the issues despite the awkwardness and difficulty. A leader mustn’t let people avoid the issues or sensitive discussions. In addition, a leader must create a holding environment where it’s safe for some sparks to fly.

One leadership practice here is counterintuitive: catch people disagreeing during a meeting and praise them for modeling needed behavior. Remind them that the goal is not to focus on who wins, but on how conflict can help us understand core issues, root causes, and possible solutions.

By doing this, leaders can reframe conflict from a behavioral taboo to a necessary practice in the quest for excellence.

Personal Values Exercise

Complete this exercise to identify your personal values. It will help you develop self-awareness, including clarity about what’s most important to you in life and work, and serve as a safe harbor for you to return to when things are tough.

 

Regulate the Temperature

Another leadership practice here is “regulating the temperature.” Most teams generate friction and heat in their work together, especially in pressure-filled situations. Too often, leaders step in and artificially dial down the temperature as people start to feel uncomfortable.

That’s a mistake. The key is to keep the temperature hot enough—but not too hot—so that productive disagreement can continue as people work through the tension and start approaching solutions, instead of sweeping things under the rug.

Another leadership practice: depersonalize conflict. Reframe it away from who’s scoring points and toward a quest for understanding and a commitment to the shared vision.

A final leadership practice: driving to clear agreements and closure at the end of meetings. Too often, teams end meetings with ambiguity. People leave the meeting without a clear understanding of exactly what was decided and who’ll do what by when. Many meetings are poorly run, with tangents and poor time management. Attendees leave the meeting before a crisp accounting of the decisions and next steps is made. Leaders need to build in adequate time for this critical last step.

 

Not Just for Managers or Others in a Position of Authority

Important note: the leadership practices above don’t apply just to managers who have a formal position of authority. Distinguishing between leadership and authority, we note that anybody in a team can employ these leadership practices, regardless of their title. In our book, Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations, we noted the advanced leadership practice of building a culture of stewardship in which leaders unleash the leadership, initiative, creativity, and commitment of everybody in the organization by giving them an automatic license to lead, as long as they operate by the shared values. Conflict management is a skill we all need.

 

Conclusion: How to Manage Conflict

The bottom line: while most people avoid it, we should embrace conflict as a necessary part of effective teamwork (and relationships generally)—and learn how to manage it well.

Productive conflict saves time.

It builds trust.

And it leads to better results.

Productive conflict is a prerequisite for high-performing teams and trusting relationships.

Avoid conflict at your peril.

 

Tools for You

Take the Traps Test

We all fall into traps in life. Sometimes we’re not even aware of it, and we can’t get out of traps we don’t know we’re in. Evaluate yourself with our Traps Test.

 

Related Articles & Books

 

Recommended Books on Managing Conflict Effectively

Gregg Vanourek’s Newsletter

Join our rapidly growing community. Sign up now and get monthly inspirations (new articles, opportunities, and resources). Welcome!

 

++++++++++++++++++++++++++++++
Gregg Vanourek is a writer, teacher, & TEDx speaker on personal development & leadership. He is co-author of three books, including LIFE Entrepreneurs: Ordinary People Creating Extraordinary Lives (a manifesto for living with purpose and passion) and Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations (a winner of the International Book Awards). Check out his Best Articles or get his monthly newsletter. If you found value in this article, please forward it to a friend. Every little bit helps!

Designing Your Work for Flow

We’ve all heard of flow—that remarkable state of being in the zone and operating at our best. Many of us have experienced it. But what exactly is it? And how do we get into it? Have you experienced flow at work?

First, we note that the deep concentration and absorption associated with flow is becoming much harder to attain these days with all our alluring devices and their dopamine-driving distractions.

Just when we need it most, it’s becoming more and more elusive.

 

Complete Absorption

Mihaly Csikszentmihalyi, a psychology professor now at Claremont Graduate University, has dedicated much of his life to studying flow. In his interviews with athletes, artists, chess players, and rock climbers, he found that many of them moved into a state of flow—a “state of complete absorption in an activity and situation.”

Why did he call it “flow”? Many of the people he interviewed described the experience as if a rushing current of water carried them along. Writer Elizabeth Gilbert in her book Big Magic captures it beautifully:

“Sometimes, when I’m in the midst of writing, I feel like I am suddenly walking on one of those moving sidewalks that you find in a big airport terminal… I can feel myself being gently propelled by some exterior force. Something is carrying me along—something powerful and generous…. I lose track of time and space and self…. I only rarely experience this feeling, but it’s the most magnificent sensation imaginable when it arrives. I don’t think there is a more perfect happiness to be found in life than this state, except perhaps falling in love.”

Csikszentmihalyi characterizes flow as a state of “optimal experience”—of almost effortless attention and peak performance. In flow, he says, we feel “a sense of exhilaration, a deep sense of enjoyment that is long cherished and that becomes a landmark in memory for what life should be like.”

Flow changes everything. Once you experience it, you’re changed forever. You glimpse a different way of working. After jockey Red Pollard’s come-back ride aboard Seabiscuit at the famous “hundred grander” at Santa Anita, a spectator said Pollard looked like “a man who temporarily had visited Olympus and still was no longer for this world.”

In flow, according to Csikszentmihalyi, “Attention is fully invested in the task at hand, and the person functions at his or her fullest capacity…. You’re so involved in what you’re doing you aren’t thinking about yourself as separate from the immediate activity. You’re no longer a participant observer, only a participant. You’re moving in harmony with something else you’re part of.”

Take the Traps Test

We all fall into traps in life. Sometimes we’re not even aware of it, and we can’t get out of traps we don’t know we’re in. Evaluate yourself with our Traps Test.

 

The Nature of Flow

What is flow, exactly? Flow involves three elements:

  • Complete absorption in an activity
  • Lack of anxiety about losing control
  • Altered sense of time

The last one is a telltale sign. Recall those times when you’re so engrossed in the activity that you’re astonished when you discover how much time has passed in the meantime. It feels timeless.

 

The Body and Brain in Flow

Flow isn’t just a poetic description of a magical state but also a bona fide physiological phenomenon. When in flow, according to researchers, our heart rate and blood pressure decrease, and our facial muscles relax. Neurological studies show that the brain expends less energy during flow compared to when it’s wrestling with a problem.

Flow is associated with a decrease in “psychic entropy”: an anxious state of mind, common for many of us, in which our brain is stuck in a frustrating loop of concern and disarray, with fragmented attention. With that dialed down or switched off, we’re able to engage fully and enjoy the experience.

Quality of Life Assessment

Evaluate your quality of life in ten key areas by taking our assessment. Discover your strongest areas, and the areas that need work, then act accordingly.

 

Flow and Performance

How does flow affect performance? According to Csikszentmihalyi, “a host of studies have found a strong positive relationship between flow and performance.” He notes that flow is positively associated with artistic and scientific creativity, learning, effective teaching, peak performance in sports, and even skill development. The latter is important, because it means that the more we can get into flow, the better we can get at our chosen activity.

According to the research, flow experiences are fairly rare, but almost any kind of activity—work, studies, hobbies—can produce them. So how do we achieve flow?

 

The Conditions for Flow

According to the research, there are three necessary conditions for flow:

  • Clear set of goals
  • Clear and immediate feedback (so we can tell if we’re advancing toward our goals)
  • Balance between perceived challenges and skills, warranting our full attention (otherwise we’d experience boredom with too little challenge and feel anxiety with too much challenge)

Here’s where things get really interesting. Flow is not some mystical state that flow gremlins bestow upon us. It’s a mental state that we can invite by designing our work and context to meet these conditions.

Most of us live and work in a context today that makes achieving flow about as likely as winning the lottery. To invite flow, we need to get disciplined and systematic about doing what computer scientist Cal Newport calls “deep work”: working for extended periods with full concentration on a single task, free from distraction.

How to do this? In his book, Deep Work: Rules for Focused Success in a Distracted World, he recommends that we decide where we’ll work (a pleasant, quiet place) and for how long and how (with rituals, rules, and standard processes). We also need breaks built into our day to allow us to recharge—and to let our subconscious mind wander.

Perhaps most importantly, we must minimize distractions.

Distractions block flow and open the floodgates to psychic entropy. Too many of us have surrendered to a life of shallow work and distractions.

What could we do with a life of deep work infused with flow?

Wishing you well with creating more flow at work.

 

Reflection Questions

  • When have you been in a state of flow?
  • What was the context, and what were you doing?
  • What ideas do you have for designing your work—and that of your team, if you have one—to invite flow?

 

Tools for You

 

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Gregg Vanourek is a writer, teacher, and TEDx speaker on personal development and leadership. He is co-author of three books, including LIFE Entrepreneurs: Ordinary People Creating Extraordinary Lives (a manifesto for living with purpose and passion) and Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations (a winner of the International Book Awards). Check out his Best Articles or get his monthly newsletter. If you found value in this article, please forward it to a friend. Every little bit helps!

Leadership and Psychological Safety in Teams

The problems in far too many organizations today are legion:

  • Unproductive, boring meetings
  • Astonishing amounts of wasted time
  • Avoidance of sensitive issues
  • Lack of full engagement
  • Reluctance to provide candid, constructive feedback
  • Political games and hidden agendas

Sound familiar?

The effects are far-reaching, from low quality work to employee turnover. According to a Corporate Executive Board study: “Nearly half of all executive teams fail to receive negative news that is material to firm performance in a timely manner because employees are afraid of being tainted by the bad news,” and only “19% of executive teams are always promptly informed of bad news that is material to firm performance.”

“So many times, I’ve heard people say, ‘I knew our strategy wasn’t working, but no one was willing to tell our CEO. No one wanted to lose their job.” –Susan Scott in Fierce Conversations

Leadership Derailers Assessment

Take this assessment to identify what’s inhibiting your leadership effectiveness. A critical and often overlooked tool for your leadership development.

 

Avoiding Important Conversations

Andrew Kakabadse found that a very high percentage of top management team members in countries around the world report that there are issues not discussed because they are too sensitive, as shown below.

Lack of Dialogue among Top Management Team about Sensitive Issues (% of top management team members reporting that there are issues that should be aired but are not discussed because they’re too sensitive)

Source: Andrew Kakabadse, The Success Formula: How Smart Leaders Deliver Outstanding Value (Bloomsbury, 2015).

A related problem is groupthink—when people feel pressure to conform to an artificial consensus instead of pressure-testing ideas thoroughly without fear or favor.

What’s to be done?

 

Psychological Safety

What’s needed—desperately in some cases—is what Harvard Business School professor Amy Edmondson and others call psychological safety. It’s a shared sense that the team is safe for interpersonal risk-taking. As with floating a new idea for improving performance, raising a concern, or admitting a mistake.

Timothy R. Clark notes that psychological safety exists when people feel included and safe to learn, contribute, and challenge the status quo—“all without fear of being embarrassed, marginalized, or punished.”

Easier said than done.

Our neurological wiring helps explain why psychological safety is fragile: our brains process a raised voice or a cutting comment as a threat, triggering certain parts of the brain with a fight-or-flight response and shutting down the parts responsible for advanced reasoning and creativity. We become unable to think clearly just when we need it most.

Edmondson found that “Low levels of psychological safety can create a culture of silence… in which speaking up is belittled and warnings go unheeded.”

She notes that speaking up is only the beginning. If a manager responds negatively when someone raises a concern, it reduces or eliminates psychological safety.

She also notes that “psychologically safe workplaces have a powerful advantage in competitive industries.” That’s because they benefit from the feedback loops when customer service agents raise concerns with their managers or when line workers mention production problems to their supervisors, thereby identifying opportunities for improvement. In too many organizations, people are afraid to speak up, and so they don’t share their ideas.

Personal Values Exercise

Complete this exercise to identify your personal values. It will help you develop self-awareness, including clarity about what’s most important to you in life and work, and serve as a safe harbor for you to return to when things are tough.

 

The Importance of Trust—And Conflict

To create psychological safety we must build trust. Stephen M. R. Covey has noted that with high trust in organizations, speed increases and costs decrease.

Enter the work of Patrick Lencioni. He noted the value of conflict in organizations (productive, not destructive, conflict). Most people view conflict as something to avoid, because it’s awkward and uncomfortable.

Healthy teams use conflict productively, for example, to work through a difficult problem or understand the root cause of a breakdown. Lencioni observes that the best leaders “mine for conflict,” almost like it’s gold.

“Weak leaders want agreement. Strong leaders want the truth.” -Susan Scott in Fierce Conversations

Most teams run from conflict like it’s the plague. The first “dysfunction of a team” noted by Lencioni is an absence of trust. When people aren’t comfortable being vulnerable in the group (due to a lack of psychological safety), it’s impossible to build a foundation of trust. That’s because people are not open about their mistakes, weaknesses, and needs for help.

This tees up the second dysfunction: fear of conflict. Without trust, team members can’t engage in an unfiltered and vigorous debate, instead relying on veiled discussions and guarded comments that don’t get anywhere near the core issues.

“Trust is the foundation of real teamwork…. Great teams do not hold back with one another. They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concerns without fear of reprisal…. The most important action that a leader must take to encourage the building of trust on a team is to demonstrate vulnerability first.” -Patrick Lencioni

By showing vulnerability, leaders model the way and open a space where others feel comfortable doing the same.

The results of disciplined attention to these matters over time can be extraordinary. With high levels of psychological safety, fueled by vulnerability and trust, people rise to new heights of performance and engagement.

Psychological safety, while fragile and rare, is precious and powerful. The best leaders cultivate it carefully.

 

Tools for You

Gregg Vanourek’s Newsletter

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Gregg Vanourek is a writer, teacher, TEDx speaker, and coach on leadership and personal development. He is co-author of three books, including LIFE Entrepreneurs: Ordinary People Creating Extraordinary Lives (a manifesto for integrating our life and work with purpose, passion, and contribution) and Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations (a winner of the International Book Awards). Check out his Best Articles or get his monthly newsletter. If you found value in this article, please forward it to a friend. Every little bit helps!

The Importance of Credibility in Leadership

Credibility: the quality of being worthy of belief and trust

Credibility, which flows from character and competence, is one of the most essential aspects of leadership. High credibility is a tremendous asset for leaders seeking to achieve exceptional performance and positive impacts. Low credibility is devastating.

Credible leaders are straight with people, even about hard topics. They walk the talk and practice what they preach. They do what they say they will do and follow through on promises.

Think about what you have wanted from your leaders, parents, teachers, and coaches over the years. Next, think of the impact that credible leaders have had on your life. And think of the kind of leader you would want your children or best friend to work for.

Personal Values Exercise

Complete this exercise to identify your personal values. It will help you develop self-awareness, including clarity about what’s most important to you in life and work, and serve as a safe harbor for you to return to when things are tough.

 

Characteristics of Admired Leaders

Leadership scholars James Kouzes and Barry Posner, authors of the best-selling classic, The Leadership Challenge, have been surveying people around the world for decades on the “Characteristics of Admired Leaders.” More than 100,000 people worldwide have responded, and the findings are powerful and surprisingly consistent across nations:

“In every survey we’ve conducted, honesty is selected more often than any other leadership characteristic. Overall, it emerges as the single most important factor in the leader-constituent relationship…. First and foremost, people want a leader who is honest…. “…people want to follow leaders who, more than anything, are credible. Credibility is the foundation of leadership. People must be able, above all else, to believe in their leaders. To willingly follow them, people must believe that the leaders’ word can be trusted.” -James Kouzes and Barry Posner, The Leadership Challenge

Table 1. Characteristics of Admired Leaders
(% of respondents selecting each characteristic over time periods)

Leadership Derailers Assessment

Take this assessment to identify what’s inhibiting your leadership effectiveness. A critical and often overlooked tool for your leadership development.

 

The Benefits of Leadership Credibility

According to their research, when people perceive their manager to have high credibility, they are significantly more likely to:

  • Be proud to tell others they’re part of the organization
  • Feel a strong sense of team spirit
  • See their own personal values as consistent with those of the organization
  • Feel attached and committed to the organization
  • Have a sense of ownership of the organization

When they perceive their manager to have low credibility, they are significantly more likely to:

  • Produce only if carefully watched
  • Be motivated primarily by money
  • Say good things about the organization publicly but criticize it privately
  • Consider looking for another job if the organization experiences problems
  • Feel unsupported and unappreciated

That leads them to the Kouzes-Posner 1st Law of Leadership:

“If you don’t believe in the messenger, you won’t believe the message.”

And then to the Kouzes-Posner 2nd Law of Leadership:

DWYSYWD: “Do what you say you will do.”

Today we all face grave challenges, from the pandemic and economic crisis, with all their stresses and pressures, to competitive and technological disruption. Now more than ever we need credible leaders worthy of our belief and trust.

What are you doing to build leadership credibility?

“Credibility is a leader’s currency. With it, he or she is solvent; without it, he or she is bankrupt.”
-John C. Maxwell, leadership author

 

Tools for You

Personal Values Exercise

Complete this exercise to identify your personal values. It will help you develop self-awareness, including clarity about what’s most important to you in life and work, and serve as a safe harbor for you to return to when things are tough.

 

Related Articles

Gregg Vanourek’s Newsletter

Join our rapidly growing community. Sign up now and get monthly inspirations (new articles, opportunities, and resources). Welcome!

 

++++++++++++++++++++++++++++++
Gregg Vanourek is a writer, teacher, TEDx speaker, and coach on leadership and personal development. He is co-author of three books, including LIFE Entrepreneurs: Ordinary People Creating Extraordinary Lives (a manifesto for living with purpose and passion) and Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations (a winner of the International Book Awards). Check out his Best Articles or get his monthly newsletter. If you found value in this article, please forward it to a friend. Every little bit helps!